“I’ve had a couple glitches with this Pharmacy, but for the most part they go above and beyond and that’s pretty awesome. I’m sure they are completely overwhelmed with their workload, but it never seems like it, I have never had to wait a long time for a refill. Ever.”
9AM - 1:30PM 2 - 7PM
100 Quality Dr, Hooksett“The pharmacist himself was busy with a customer on the telephone, and the associate, a lady, was busy with another customer ahead of me. Neither had an opportunity to greet me, so your surgery on that part isn't adequate. You should have left a box for 'explanation' or other right after that "No, they did not greet me". If either had interrupted their present conversation to break off to speak with me, I would have thought negatively of both. Good Customer Service is taking care of the person, ALL the way, you are involved with, THEN, you move onto the next person. A hello may have been okay, however, for her, I was not in her line of sight nor his, to be fair, and that customers's husband, standing very close to the associate was pushing himself into the current conversation. She had. no opportunity to break off to greet me. .”
“Had prescription transferred from another pharmacy due to it being out of stock. The nice lady rep from Walmart pharmacy took care of everything quickly and had it ready for pickup in a few hours. The other pharmacy was not much help.”
8AM - 10PM
10 Whitehall Rd, Hooksett“Absolutely amazing Demi attention to customer service was extraordinary! I live very close to the CVS and I have never gone in there when they weren’t just absolutely pleasant and accommodating”
“This location is the best! I had an issue with my RX and the staff they went above and beyond to resolve the problem. Thank you for the exceptional customer service!”