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“These five stars are for Travis, who helped us upgrade my wife’s phone. He asked what brought us in, he listened to our needs, and got us started down the right path. He suggested other services/products we might want without shoving them down our throats. His good service and attitude is in contrast to the manager, who hovered over his shoulder half the time we were there. Zero stars for him. The manager was VERY pushy and would not take no for an answer. He swore up and down that by signing up for two years of DirectTV through ATT, our bill would somehow go down. It sounded too good to be true, and, after a HARD sales pitch for a service we didn’t need/want, he finally ran the numbers in front of me and lo and behold, it was too good to be true. I don’t know if he was intentionally being deceptive or if he just didn’t understand our wants/needs, and I know this environment is all about the upselling, but he actively made our day and our ATT experience worse. Travis = good, Manager = Wait for Travis to become available.”
“I’m very happy with the service. The only real issue was that a part was needed that had to be ordered. I live an hour away and had to make a second trip. It wasn’t a big deal and I’m very happy to have my phone working again.”
“Hands down the best staff ever! I brought my autistic daughter to get her first cell phone and they really touched my heart with going above and beyond to make sure she was happy. Thank you all so much for all your hard work and just being amazing people.”
“I broke my iphone and came into the store looking for a phone until I can get my iphone replaced. I Was greeted and assisted by Isaiah and he was very helpful and professional , if his boss sees this give him a raise. it's hard to find good employees these days so don't take the one you have for granted.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Visited for assistance filing an insurance claim on our daughter's phone. Was helped by David, who was working by himself. He was pleasant, and efficient. This was by far the best visit to a phone store I have EVER had! Give that man a raise!”