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“I am as loyal to Nissan as it gets. Have been to every dealership in the KC metro area... this is the one you have to go to!
Mike Tolbert and the rest of the team were great to work with despite a more complex situation leasing a truck to my business. While getting that done quickly, I had the service center work on my old X-terra and they did a great job not just doing the work but also explaining to me what was going on.
Highly recommend!”
“Almost a five if the exterior of the car was cleaned. The process of returning the car was flawless. Emil-provided excellent customer service, top-notch and exceptional professionalism and made dropping the car off easy on the customer!”
“Always a pleasure. Skip the counter option means exactly that. You can walk straight to a car, get in, and drive to the exit where you show your paperwork and ID. EASY!”
“This was my second time renting a truck from City Rent A Truck. It was just as perfect as the first time. Everyone was very friendly. Thier price was extremely competitive and the vehicle was pristine. I will definitely be a returning customer.”
“Craig and his crew were great. Had them put a new top on my '73 MGB. Gave me a lot of good info as the owner of a new car and was very helpful getting the car in and out. I'll be taking it back to him for more work as I go forward!”
12AM - 11:30PM
12220 N Ambassador Dr, Kansas City
Car Rental
“Overall I had a very good experience with SUV Rental ! Thanks for that! Great company!, Nice personal contact. Even when we had to leave urgently, they were immediately ready for us. The car was also great!”
7:30AM - 5:30PM
1146 W 103rd St, Kansas City
Car Rental
“The staff did a great job helping me in a tough situation when my vehicle was wrecked on the interstate passing through KC. They were kind enough to make sure that my mileage fee was waived when I turned the vehicle in back home. All in all, it was a pleasant experience in a tough situation.”
“I came here because of my disastrous experience at Enterprise...now I'll be an Avis customer for life! The facility is spotless, very nice vehicle, courteous staff, fair price...really helped me out of a bind, too.”
6AM - 11:30PM
586 Paris St, Kansas City
Car Rental
“Great experience at Kansas City, MO rental car station. The employee was very friendly and didn't rush me through the process even though there was a line. The car I rented what was described to me when I ordered it through Southwest Airlines. The rental process was seamless, and the shuttle got me to the airport in plenty of time. There were no unexpected or extra charges on my bill. I hope this helps.”
“We had a great experience with UA. Our client was very comfortable in the van we rented. It was a smooth ride and an easy process to complete. Kara and the staff there made everything quick, easy and enjoyable. We will be coming back to them in the future.”
“I recently had the pleasure of experiencing exceptional customer service from a young man(TERRENCE), and I am compelled to share my glowing review. From the moment I entered the establishment, it was evident that this individual was committed to providing an unparalleled level of service.First and foremost, his warm and genuine demeanor immediately put me at ease. Despite the hustle and bustle of the environment, he took the time to greet me with a smile and inquire about my needs. His approachable nature created a welcoming atmosphere that set the tone for a positive interaction.What truly stood out was his attentiveness and willingness to go above and beyond to ensure customer satisfaction. He actively listened to my concerns and demonstrated a deep understanding of the products and services offered. Not only did he provide helpful recommendations tailored to my preferences, but he also took the initiative to anticipate any additional assistance I might require.Moreover, his professionalism and knowledge were evident throughout our interaction. He exuded confidence and expertise, which instilled trust and confidence in his recommendations. Furthermore, he handled all inquiries with poise and clarity, effectively addressing any questions or concerns I had.Additionally, his commitment to excellence was apparent in his proactive approach to problem-solving. When faced with a minor issue, he promptly took action to resolve it, ensuring a seamless and hassle-free experience for me as a customer. His ability to remain calm under pressure and find quick solutions was truly impressive.Overall, the exemplary service provided by this young man surpassed my expectations and left a lasting impression. His dedication to delivering exceptional customer service reflects positively on both himself and the establishment he represents. Without a doubt, he embodies the epitome of professionalism and sets a high standard for others in the industry.In conclusion, I cannot speak highly enough of the outstanding service I received from this young professional. His unwavering commitment to customer satisfaction, coupled with his impeccable demeanor and expertise, made for an unforgettable experience. He is truly an asset to his organization, and I wholeheartedly recommend him to anyone seeking top-notch service.”
Open 24 hours
426 Paris Street, Kansas City
Car Rental
“The vehicle was in tip-top shape, so sparkly clean that it practically winked at me, and it was raring to hit the road! Picking up this beauty was a breeze, as easy as catching fireflies on a warm summer evening. Returning it was just as effortless, like saying goodbye to a dear friend with a promise to meet again soon. And oh, their customer service? It's like a warm hug on a chilly day, always there to make you feel cherished.Their customer service doesn't just shine, it glows brighter than a shooting star in a midnight sky, outshining all the others by a mile. They're the kind of folks who make you feel like family from the moment you step through their door.”
6AM - 11:30PM
1 Nassau Cir, Kansas City
Car Rental
“Wayne, the Gold Club attendant at KCI Airport, provided an excellent display of how Customer Service should be given! When we arrived around 4:55pm, a 7-passenger SUV wasn't available although we had a reservation for one! Wayne was scheduled to leave work at 5pm. Instead of letting this become the next shift's problem, he willingly & patiently worked with us until he found a vehicle that accommodated my family! We all left shortly after 6pm! Wayne is the MVP at this location! Ask for him! He'll take excellent care of you!”
“I had no problems with this rental car company. I booked it on Expedia while we were on the bus to get to the rental area. I booked a small electric car which they were out(this is great because I didn’t know I booked electric) they gave me a charger instead and I still paid $61. I paid with a debit card so there was a $200 deposit that was released to be a few days later.. no issues with my experience”
“We had a good experience with this Avis. My only negative comment is how long the line to the desk took when we arrived in the middle of the night and had already done our pre-check in, but besides that the experience was smooth. Huge shoutout to Melissa S. for being amazing and taking such great care of us. She was professional, kind, funny, and efficient. The Chrysler Pacifica van that we had was very nice and in great condition.”
“Got excellent customer service at Budget rental at MCI in KC. Easy check in and no issues with the car. I forgot my earbuds in the car when I returned the rental and headed off to my flight. Budget found the earbuds and fedex'd them to me within a couple days. Will always use Budget at this airport in the future. Thx!”
7AM - 6:30PM
AP, 651 London Dr, Kansas City
Car Rental
“Fantastic, friendly counter staff from start to finish! This branch is located at the Hertz Rental counter of the rental car building, at the top of the escalators, on your right, as the team serves both companies.
Great customer service! I had an issue with my return time that was booked online, and they worked with me to fix the issue at no extra charge since it fell within the 24-hour period! I would highly recommend this branch! Always smiling and happy!”
“Shoutout to the Budget team at MCI, especially Drew. They went out of their way to help me rent a car. Drew really went above & beyond to assist . Thank you!”
7:30AM - 1AM
1 Nassau Cir, Kansas City
Car Rental
“I would like to give a special call-out and thanks to Ginny from the Avis Preferred counter at the Kansas City Airport location. I have rented from this location 5+ times, and Ginny has handled the reservation for each. She has provided top-notch customer service each time, and sets an outstanding example. I truly appreciate her help, and hope that her commitment towards stellar customer service is recognized by Avis management.
Separately, each vehicle that I have rented from the KC Airport location has been clean and in good condition. This location is efficient and sets a great example for other Avis airport branches to follow”
8AM - 5PM
1 E Pershing Rd, Kansas City
Car Rental
“To my surprise (based off the reviews I read) - I had no issues.
I reserved a vehicle via Priceline about a week prior to my pickup date. The day before pickup, I googled this Hertz location, read some of the reviews, and felt pretty nervous about what kind of experience I was going to have the following day. On Saturday, July 20th, I took an Uber to the Hertz office and arrived at approx 11:45 AM. I had reserved a Chevy Malibu (or equivalent) for Saturday (noon) through Friday (4:00 PM). The rep welcomed me and looked up my reservation. He had a Hyundai Sonata waiting for me in the valet lane of the Westin Crown Hotel. The rep reviewed my ID and the credit card I made the reservation with, offered me insurance and didn't push it when I declined. He then went outside to take 'before' pictures of the vehicle. He provided me with the keys and I was all set.
The Sonata was clean (both exterior and interior) and the fuel level was accurately recorded at 3/4 tank. I drive a 2007 Accord, and I was very pleased with the Sonata. It drove very smooth (zero lurching when it shifted gears), had modern safety features like adaptive cruise control and a rearview camera, and it was super easy to connect my iPhone via Apple Car Play (and then delete the device). I didn't have a single problem with the car.
I returned the car (with a full tank) on Friday, July 26th, at 4:00 PM. The checkout process took 5 minutes or less - no surprises or hidden fees.
Altogether, I had a perfect experience with this Hertz location, and I thank them for it. I will definitely return if I need to rent a car again.”
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“Agent in the garage was very helpful in picking up and returning the car. The car performed very well on the trip. National does a good job with it's customers. Very pleased!”