Drew was most patient and helpful with our extremely complicated and nuanced requests. We were not sure what we wanted and kept changing our minds. He remained calm and in good spirits until we were finally confident about our rental decision. Five stars! Thank you, Drew!
June 2023
Long wait to get to the counter, about an hour, reminder to self don't travel to St Louis on a Monday. 40 people ahead of me. Employees were very friendly and helpful. Once I was at the counter it took less than 10 minutes from start to getting in the rental.
March 2023
Minivan was a nice vehicle. This location really lacked customer service. The agent was not friendly and did not have any conversation. Would definitely recommend going with Enterprise at the Kansas City International Airport (if they are not sold out).
