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August 2023
I have several trips a year to Gulfport MS for work. Every time I book a rental, they have no cars when I get there. Last trip7/19/2023 had to wait over 30 minutes for a car to show up. They know it's an issue but do nothing about it. BUY SOME MORE CARS FOR RENT!!!!!! For Pete sake!!!!
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June 2023
I declined their insurance but was told to sign for my car then ran credit card. I even tried to give them print of itenarary and they w I uldt look at it. Since I signed for the car I was charged extra $190 for insurance I declined was hung up on
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March 2023
Poor customer service spent a hour trying to get ahold of someone when I did they were rude and weren’t helpful this is not how business should be handle and as a contractor I will not recommend hertz!
