“My phone was stolen. It left me in a rage and displaced. Andrea the service agent never responded to my stress. She continued to be professional and kind. She actually calmed me and reassured me everything will be alright. I've been in customer service for over 30 years. Her customer service skills were too notch. There was also another time she assisted me. She gave the same top CUSTOMER SERVICE. Thanks for having her, my favorite site to go to.”
“I recently got a new iPhone at this location, and I had an absolutely amazing experience! Huy was professional, very knowledgeable, and helpful but also personable and kind. Jason was great, as well. The whole team seems like they genuinely enjoy their jobs and are great at what they do, which makes the customer service top notch. I will definitely be coming back to this location and I would recommend the same to anyone!”
“BEST metro pcs hands down! Went in to get my son a new phone for his birthday and ALEX was thankfully there to help us he was so patient and very knowledgeable that guy deserves a raise for sure! Thank you ALEX !!”
“My five start goes to Daniela S. she is one of the agents at the store . she took her time to explain to me so that I can make the right choice. she addressed me very calmly,respectful and warm. a BIG shout out to her . thank you ?”
“Fantastic service from Jasha. He was patient with a complicated situation and had the expertise needed to solve the problem. It is very rare to find this level of customer service. Kind, friendly, and willing to keep working until it was fixed.”