“Adam, Tanner, and Emily are the best! With all the promos going on right now, we made the switch to Verizon and they made the experience easy on us! We had some issues with switching over but they did all the work to make it a good experience for us. They were very patient with us and answered any questions we had. I’d highly recommend this store to anyone”
“I had to call ahead to see whether the store carried something unusual called barkeepers friend. The woman who help me tonight was named Barb, and she restored my faith in Customer service. Not only did she look up the item in her computer, but she also checked if they had some on the shelf and let me know she could hold some for me at customer service. When I said I would be right over, she let me know exactly what aisle it was on and its placement in the aisle. My trip to the store was uneventful, and I got a number of extra things since I was there so I was a happy customer. The one thing I would do differently is to require the staff to wear masks to protect themselves and customers from the Delta variant. Having flown in, I was especially concerned about the virus and double-masked. We are all sick of the pandemic but we need to continue to take care until it's safe again. Thanks!”
“My family loves this Sam's Club. It is kept clean and the employees there are all very friendly and courteous and I always see many smiles on their faces. I appreciate how open the aisles and checkout lines are compared to Costco where a larger person or pregnant person would not be able to fit butt to butt checking out. The Scan and Go is awesome and allows my family to check out without waiting in line, unlike the terrible cramped lines at Costco. I also appreciate how the customer service dept is conveniently located and open layout compared to Costco's cramped customer service area. In my experience from visiting Costco vs Sam's Club, Sam's really seems to make the customer's shopping experience in the store a priority compared to Costco's cramped chaos. Thank you Sam's Club for giving our family pleasant shopping experiences.”
“I have been a T-Mobile customer for many years. I always get great service when I go into their stores including this one in Eagan. They are very patient with me. I'm not a technically minded person, including when it comes to smartphones, I appreciate their patient assistance.”
“I passed by this Target to get to Emagine Eagan. I was curious and stopped by after visiting a few places in the area. There was lots of parking available. I backed into a parking spot and walked in. When you walk into this Target, the washrooms are a sharp right. I didn't notice them until after I had finished my shopping. The women's washroom was clean and nicely maintained. This Target also has a Starbucks. There's a small flower section in front of it in case you miss the cafe. I didn't have anything to buy coming here. Naturally, I ended up with a couple of items. The shoe section stands out. There were so many women's size 11 shoes and boots that I was ecstatic! They looked comfortable and fashionable, at decent prices. I ended up getting a bracelet for my friend's birthday this month. At the time, my thought was to take her out for dinner and give her this bracelet. Little did I know that Ontario would go under lockdown whatever that we are at now. I'll need to figure out how to get her gift to her, but at least I got her a lovely bracelet that I hope she'll like. I nearly got one for myself, but I have way too many! The puzzle and game section is cool. I liked the R2-D2 Lego set, but it was a whopping $200 dollars! I ventured into the food section. Heavenly and deadly! If you don't have a ton of time to make dinner, there are meal kits to help you out. There were also snack trays that looked yummy. I managed to pick up a carton of Silk almond beverage. I like that it was deemed extra creamy, but without any sugar. I headed to the checkout to pay for my items. I had a nice woman help me out. I paid with a credit card. It was easy. I thanked her, grabbed my purchases, and headed out the door. This Target is smaller in size, likely because it seemed like an older store. However, it had everything I needed and I felt far more comfortable finding what I needed compared to getting lost at a huge store. It's a good Target in my books. (19)”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Wow, I'm amazed at how great of service I got at this store. I went in Friday 2/9/24 evening, and originally I had stopped over at the Richfield location near Target. When I walked in I was greeted by who appeared to be a manager who wasn't happy to see another customer come in and first thing that was said to me is "we have a wait". Not here to hate on the staff over there, I totally get short staffing, workloads, etc. But, I didn't feel like I'd receive any kind of good experience upgrading my phone there so decided to try a different store. I live here in Eagan and went to this location. Upon entry I was greeted by an enthusiastic manager, named David, who seemed very happy there was a customer in the store needing help - opposite of Richfield. David sat down with me straight away to get started, and another AT&T employee sat down with us and chatted it up! It was a great experience, and not only did I get one eager employee - I got two! Once we started the upgrade, David checked every possible avenue he could to save me money. In these stores, we're used to being pushed to buy, buy, buy. David just wanted to make sure he made me happy and got me the best deal. It was obvious and it was appreciated. David knows what he's doing, and he knows how to get life-long customers to come into his store. He knows that one upsell doesn't mean much in the grand scheme of things - but life long customers coming to his store due to good experiences is what matter's. If there's ever an AT&T owner or corporate auditor reading these, please give David a big kudos and a raise! It was the easiest iPhone upgrade experience I've ever had with AT&T and it was the most enjoyable conversations I've ever had with an AT&T employee. Thank you, David! Now, I'm just waiting on my iPhone 15 Pro Max to arrive (which he gave me free expedited shipping on for no reason but to be nice, like I said, he did everything he could to give me the best deals!) I really wasn't looking forward to sitting in a phone box store for an hour going through the process. David made it fun, and extremely quick and proficient. Not only do I not dread going into AT&T anymore, I'd be excited if I knew David would be the one to help me!! If you need to go to an AT&T store for whatever reason, go here. If you're far away, and Richfield is closer, it's worth the drive to this store.”