Excellent! The service advisor was nice and friendly, said my non-scheduled oil change was a 90 min. Wait. They had me out of there in 25 min. Great service!
September 2023
Very fast service. 30 minutes I was on my way. People friendly, and knowledgeable.
March 2023
I ordered a new truck, they said I could get a $500 military rebate. When it came in, they declined to let me get the rebate. Shame on Rochester Ford and shame on Ford Motor Company for letting the individual dealerships control if customers get it or not. Their advertisements don’t tell you this.
We have a long history of serving Rochester with high quality vehicle repair and customer service. We believe in the community that has supported us, and we believe in giving back by always providing our customers with superior customer service. We have rebuilt and designed our facilities to make sure that they will always give you everything that you need, and maybe even some things that you didn't know you needed. Take a load off by our fireplace and enjoy unbelievably clean service centers. We are not just talking about our lounge areas either. Our cleanliness extends right into the service bays. Take one look around and you will immediately see why people want to bring their vehicle to Rochester Quick Lane.
