Home Improvements near Burnsville, MN

“Amber in building materials/millwork was amazing, if not, top notch. She helped us plan out our stairs, down to the screws. Most knowledgeable employee we have ever encountered at any Menards.”

“I'm putting 4 stars since home Depot is my go and usually has everything I need with easy in and out and a helpful app. Employees are generally knowledgeable and helpful.I'm writing to caution about the lumber experience I had.-I purchased some ply wood off the shelf and had it cut in the back area, no problem there.I then went to pay and found that the price of the wood was 50 dollars more than what the price tag connected to the shelf said. Now granted I'm not a lumber expert, and there was no lumber employee in sight, so I used my best judgement and assumed the price was the tag that was attached to the shelf it was on. That assumption was unfortunately incorrect despite being the case that the label corresponding to the shelf is what you expect in almost any other retail situation.Granted I had already had the cut made, so I asked for someone in lumber who could help me understand, or perhaps there was a mistake. They came over and explained that the tag is for the lumber beneath, and then stated that this mistake happens very frequently and has resulted in lots of returns. They stated there was nothing they could do and that I would need to complete a return on the wood and then choose the one that I wanted knowing how pricing works and act accordingly. They did apologize as well but could tell they where defensive as they had heard this critique many times.Constructive feedback:1. The employee that explained this to me said that there is nothing they can do about the price tagging despite all the returns and confusion they admitted to. Maybe they are correct, so management/corporate, this is your queue to do something, since obviously there is something you can do about price placement.2. If by some weird anomaly you can't change pricing placement, maybe have employees present that can point this out. Or maybe have a price confirmation check when cutting or any other point where suitable.I bought the board because it was needed for my project. I just can't help but feel like this is something home Depot can do something about given the clearly frequent feedback. Seems like a personnel/training or price placement change that could prevent people from feeling bait and switched despite that we "should have known" or should have "known to ask".”

“My wife and I went to the Blooming MN Home Depot to buy blinds for two rooms.Nathan Montgomery helped us. And oh did he help us.He was a very friendly and knowledgeable person.He ran quotes for us on three separate products and helped us pick out one.He prepared us for our travels with our blinds.I would wholeheartedly recommend Nathan if you are looking for help.Thank you Nathan”

“We received excellent customer service from Amy C. She went above and beyond helping us narrow down the product we wanted and then finding it in stock so it could be delivered on time for our project. She was patient and knowledgable. I highly recommend them this store.”

“This store always has what I need, everyone already knows that. But it gets better-My toddler lost a shoe during our recent visit. We scoured the place before deciding to leave, retracing our steps multiple times to no Avail.I called the next day to check lost and found to learn it hadn’t been turned in. The lady I spoke with offered to take my info, and I assumed that’s the last I’d hear about it. I was bummed because it was her only pair that currently fit, but decided to just let it go.Fast forward to a few hours later: I received a call back that she went looking for & found the shoe (in a very on-brand place for a toddler to stash it ?) and returned my call to let me know it was located! I couldn’t believe it, what a great way to end the week!It may seem very simple, but it’s moments like this in life that remind us that there’s good people out there who are willing to extend themselves to help someone else.Thanks to a caring Menards employee, our toddler was spared being temporarily shoeless and a mothers week was made. I’d say that’s worth 5 stars.”

“Love the prices and deals at this Menards, the store is clean and the majority of the employees are friendly knowledgeable and helpful. The store could do with better education regarding service dog access laws, I've had numerous issues when here with my legit service animal and them allowing pet dogs in when the corporate policy is service dogs only, and or just full on access issue, the store if your in a wheelchair and have a service dog or person next to you would be relatively easy to navigate but does have challenging area one of them being just to get into the store to shop, overall relative pleasant shopping experience, and am a returning Menards customer numerous times a month, including now shopping here for my cleaning staples and other odds and ends for the house at super affordable price for the quality of item.”

“Their selection is better than Hone Depot and staff is helpful. Returns are a nightmare cause they don’t have it linked to your credit card unless you go to a separate machine to look up the transaction, very archaic. They NEED to model Home Depot and Lowe’s on this or game a Pro AccountStore is clean and well organized. The piano player on second floor is a great touch.”

“Had a great time shopping with my dog today! Thanks for letting her come inside. She always meets new friends and gets a treats from a customer representative!”

“The store manager Todd is a great guy and helped me today with a facuet I found on the home depot website. The price online was $52.83 but when I went to check out it came to $129.99. I did have to buy it online and use the pick up at store option but Todd was very helpful in the situation.”

“I had to interact with three different associates today and they were all friendly and helpful. Highlight for the day was the propane refill which was significantly cheaper than exchanging a tank.”

“Our first experiences buying appliances here. We were looking for a deeper fridge as ours was counter depth. We found a Samsung on line Mega Capacity 31 cubic ft for $1499 that had been $2399 .So on a whim jumped in the car Sunday night 1/28 as they were open till 8 pm The store department serviced by Bill N that night. When we arrived we saw the fridge marked down to $1299! Are you kidding me? 31 cu. ft and designed with handles that allowed us to get a bigger fridge that was in a tight corner and would allow door to open fully! By opening Home Depot line of credit got another $100 off. It has double ice bin making cubes and nugget size; an ice scoop, inside water feature and fingerprint resistant stainless Too good to be true?? Not in this case! Bill was outstanding and got the fridge entered for delivery and completed sale in 20 minutes. It is a stunning sleek French door; double lower drawers and fridge and delivery/install seamless by the crew on 2/2 and relocated our old fridge to garage to use there for just $40. A deal too good to pass up! Bill N charming, well trained and friendly! Thank you Bill and delivery for getting this beauty into our home!”

“I learned more in five minutes here than in an hour at a big box retailer. I was greeted upon walking in the door and I was able to ask questions about the composite lumbers to find a product that will be perfect and cool for our south facing front porch (keeps cool in direct sunlight). I was handed a bag and told to take as many samples as I like and given a card for follow-up cost estimates. I will be back - very pleased.”

“Wonderful CUSTOMER SERVICE! I've worked with the employee, KATIE, the last two times she has come to my house in Cottage Grove and have received phenomenal service! She remembers the conversation we had the last time she came two months prior and asks me I have any problems she should be concerned with my grass such as weeds in certain spots. My grass is the greenest and healthiest in the neighborhood due to the quality of work I get from Spring-Green!Service: Weed control”

“Gary (customer service) was INCREDIBLY knowledgable and helpful; he took his time helping us figure out which resources we needed while we were under a time crunch; thank you!”

“Live about 2 miles away and we are at this store all the time. It's clean, well laid out and we have always gotten good service. Love this store and happy to do business.”

“I had the best service in a Home Depot or any similar type store thanks to the OUTSTANDING assistance, service, and help that I received about a week ago on a Thursday night. I felt like I got the VIP treatment, he helped take me to the location, drove the heavy flatbed for me, helped load it with HEAVY concrete blocks, quickly drove me back to checkout and told me if I pull my car up, he'll help me load it! I was shocked by his friendly, service with a smile, happy-to-help attitude. I hope he is soon a manager & trainer, because he single handedly created the best impression and experience I've had of Home Depot or any store in about 20 years. No, I'm not kidding.I pulled up, he helped me load the car quickly and with a smile. I had to shake his hand and ask his name. Mustafa he replied. Wow, he should be management and training others. Well done for hiring Mustafa. I will never forget this experience at Bloomington,MN Home Depot thanks to Mustafa. Well done! Way to leave an excellent impression. 5-Thanks Home Depot & thank you Mustafa!”

“I work here, so I'm biased. We are proud of our products and service. Proud also to support local residents with jobs and sponsoring certain events. Great employer with great benefits and rewards.”

“Just purchase a couple of house needs for cleaning and found what I was looking for. There was help in every corner. Which I thought was good to have because the store is so big, you can find yourself going in circles if you are not familiar with anything. The new systems for self check work fine for me since I got a couple of things. Saved on each item and the employees are very friendly and professional. I will keep going to my local Home Depot.”

“I always have such a meaningful experience when I go there to pick out plants. Dory, from the Shakopee location is my plant shaman and she is giving me so much advice! everybody who works there is so kind and they treat my dog really well too!”