Hardware Stores in Burnsville, MN

“The store was well organized and clean. The staff was easy to find and helpful. The check out lanes were short, and the cashier was proficient. As I was leaving the store having already paid for my items,one of the staff made a final attempt to sell me a membership a bit to aggressively, after politely refusing and on his 4th attempt to sell me I became a little annoyed and because of that being the final memory of that store I don't know if I will return there vs a different harbor frieght store. I didn't purchase the membership either.”

“Had a manufacturers error with a piece of a bunk bed. I walked in and Rich helped me and was the absolute best he saved me 300+ in shipping costs and a whole lot of time. Rich should get a raise!”

“Great service and all of the small and large hardware that you may need. When you need something - you will be surprised at what an assortment they have. Also great for service of snowblowers, lawn mowers, chainsaws, all small engines!”

“Called for a part to repair a high-end, Kohler bathroom faucet. Ferguson had it in stock and at reasonable price. Very glad to find things in a store rather than having to order via the internet (and wait) for things to arrive. Pleasant conversation with both the person I called and at the store.”

“Had some trouble finishing my trans action but finally got to completion.Probably would order from Northern again.Definitely do not like this Yelp posting.I have no idea how to do it.”

“I'm putting 4 stars since home Depot is my go and usually has everything I need with easy in and out and a helpful app. Employees are generally knowledgeable and helpful.I'm writing to caution about the lumber experience I had.-I purchased some ply wood off the shelf and had it cut in the back area, no problem there.I then went to pay and found that the price of the wood was 50 dollars more than what the price tag connected to the shelf said. Now granted I'm not a lumber expert, and there was no lumber employee in sight, so I used my best judgement and assumed the price was the tag that was attached to the shelf it was on. That assumption was unfortunately incorrect despite being the case that the label corresponding to the shelf is what you expect in almost any other retail situation.Granted I had already had the cut made, so I asked for someone in lumber who could help me understand, or perhaps there was a mistake. They came over and explained that the tag is for the lumber beneath, and then stated that this mistake happens very frequently and has resulted in lots of returns. They stated there was nothing they could do and that I would need to complete a return on the wood and then choose the one that I wanted knowing how pricing works and act accordingly. They did apologize as well but could tell they where defensive as they had heard this critique many times.Constructive feedback:1. The employee that explained this to me said that there is nothing they can do about the price tagging despite all the returns and confusion they admitted to. Maybe they are correct, so management/corporate, this is your queue to do something, since obviously there is something you can do about price placement.2. If by some weird anomaly you can't change pricing placement, maybe have employees present that can point this out. Or maybe have a price confirmation check when cutting or any other point where suitable.I bought the board because it was needed for my project. I just can't help but feel like this is something home Depot can do something about given the clearly frequent feedback. Seems like a personnel/training or price placement change that could prevent people from feeling bait and switched despite that we "should have known" or should have "known to ask".”

“Made a purchase at the store in East Raleigh, NC on 1/9/24. The cashier was very friendly and personable. He was very helpful when I asked about online orders and shipping. The receipt said Luis S.”