Zach did a great job taking care of us. He's very new, but seems to have a good idea of how the process works. He has a great attitude and friendly demeanor. I only rated 9 out of 10 because there is always room for improvement. I would work with Zach again.
November 2023
Not only were the folks patient with me while I waffled on what vehicle to purchase, they were so helpful along the way! I’ve never purchased a new vehicle before and they made it very special. We are super happy with our new SUV and 10/10 recommend!
October 2023
I had been looking for a vehicle for an entire year with no luck. Jakob was keeping an eye out for me and sending me options that would fit my style and budget for a couple months! Finally we found the perfect one for me! He was so helpful and a joy to work with!
Serra Traverse City's mission is to be the premier quality vehicle retailer and certified service facilities in Traverse City, MI by providing the best opportunities for our team members, customers, communities, and the manufacturers we represent.
Serra Traverse City through our commitment to a 5-Star customer experience is quickly achieving our mission and become a staple in our Northern Michigan communities by following the Serra Automotive Philosophy, a set of Core Values which the company stands by.
Come visit our Audi, Cadillac, Nissan, Subaru, Toyota, Volkswagen or Volvo stores. In 2018 we ranked 4th largest in Used Car Volume in Michigan.
