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“I had just been denied for a home equity loan, due to my credit score, I applied for a about lone on a vehicle that I already owned and was able to barrow the amount I was after, to help fix my credit score and few other things I needed to take care of, and to help me towards the future of proper money management it's never to late to fix it !! Thank to the lone officer K, Sharp at American One credit Union, thank you so much Jeff Smith”
“Marcos was very helpful & offered me devices to help consolidate my debt and payments. Also, the associate who originally recommended I applied for the credit card in the drive-through that works at either the north or east Michigan location whose name I believe was Kesha. All around a great experience and super helpful for paying down and paying off my capital one balances.”
“Updated on 2/9/24: They did reach out to me and work to resolve the issue, I do appreciate them addressing it. I do hope they can come up with a better system for checking insurance or just not ask for it every year.I have never had a credit union harass me for proof of insurance every year for a vehicle loan like this place does. And they have a horrible online system for the proof of insurance, it takes several iterations of uploading exactly what they ask for before they finally process the proof of insurance. Save yourself the hassle and go somewhere else! I am refinancing to get away from this place as soon as interest rates are reasonable again.”
“Yes. I bank at a few institutions but I always come back to CP (TRUE). I moved to Texas 11 years ago, but I know that I can always count on True to deliver consistent, kind, exceptional service and they never disappoint.”
“Max has been very helpful with information and suggestions for both my and my parents investment accounts. Very good Schwab location. Highly suggest them over small county banks.”
“Liam has great customer service skills!!! He is always pleasant and very helpful. I work in Saline and there's a PNC bank very close by where I work. I will actually wait to cash my check here in Jackson, teller in Saline doesn't treat customers right. If Liam ever applies for a promotion, he certainly deserves it. WAIT!!!! I take that back, I want him to always be my teller?”
“I am so impressed with the service and the friendly atmosphere here. I have come to know all the names of the people working here AND they know ME when I come in. Katie and Mary always have time to spend with customers and to make the customer feel special - like a VIP! Thank you everyone - including the awesome tellers!”
“Incredible staff of PRO's at the Horton branch! ALWAYS willing to help ...friendly on the phone ...and accommodating on any request. I've worked with them (heck, our whole family) for years!”
“I was there on March 5 2024 I had a really nice gentleman named Jacob Bullock I believe thank you for helping me set up my account and having my card delivered to the bank you went above and beyond for me I truly appreciate it continue to help others as you did me”
“I literally loathe human interaction and was initially in panic mode coming here. Hannah is such a wonderful and friendly person, she helped me open a checking account and we talked about a secured credit card to help build my credit. I didn't even want to deal with any of it but they explained everything thoroughly and answered all my questions, my experience went from pure misery driving there to leaving with a smile on my face. Thank you, I will stay a banking customer. I appreciate you guys, after so much turmoil I did in fact leave with a sigh of relief. 5/5 definitely recommend!”
9AM - 5PM
1717 N W Ave, Jackson
Banks
“Had an issue with my checking account and spoke to Brooke at the West Ave location on 7/12/22. She offered excellent customer service and spoke to her manager about resolving the issue. The manager and Brooke worked very hard to resolve the issue I had on my account. I highly recommend Flagstar Bank particularly the one at the West Ave location and I'm so appreciative of their hard work and dedication to their customers!”
“Had an issue with my checking account and spoke to Brooke at the West Ave location on 7/12/22. She offered excellent customer service and spoke to her manager about resolving the issue. The manager and Brooke worked very hard to resolve the issue I had on my account. I highly recommend Flagstar Bank particularly the one at the West Ave location and I'm so appreciative of their hard work and dedication to their customers!”
9:30AM - 5:30PM
1309 West Parnall Road, Jackson
Banks
“The new drive thru atms are fine, as long as your card can be read by them. Cp's chips on their cards don't work half the time you use them and their own atms at their bank don't read them. There was a line inside the bank because no one wanted to use the atms in the drive thru. I waited only like 10 mins just to despoist some money because the at wouldn't read my chip on my debit card so it wasn't too bad.”
9AM - 5PM
209 W Louis Glick Hwy Suite C, Jackson
Banks
“While I’m not a fan of some of the bank’s policies - particularly the limit on the dollar amount of checks cashed in the drive thru - I love my visits to this bank. The staff is friendly, helpful and accommodating, whatever your business may be.”
9:30AM - 5:30PM
1100 Clinton Rd, Jackson
Banks
“I have been with TRUE for over 15 years since back when they were CP. I have always had an above excellent experience with them and have been always treated with a high amount of respect. Specifically and recently Rita Pegorer assisted me and she took all the confusion out of what we were working on and provided honest and clear information. It was business done as it should be, efficient and straight forward. If you are looking for a loan I would seek her out.”
9AM - 5PM
704 S Brown St, Jackson
Banks
“Opening a business checking account was made simple, quick and friendly with Erin at the Brown st Branch in Jackson, Mi. Even followed up by phone a week later. Great person and bank to deal with.”
“Caleb is a rock star at processing loans in high demand. Nick is one of the hardest working employees, always gets back to you promptly. That entire front house staff works very hard to accommodate their members. Highly recommend for Refi car loans. Purchase the gap insurance. Just be nice to your banker and they will go the extra mile. Easy as that. Who knew... right? Read your disclosures - As they will answer most your questions you may have about your current loans.”
9:30AM - 5:30PM
1100 Clinton Rd, Jackson
Banks
“This is the bank I have my auto loan through and they rock. I got my loan here on the advice of an actual banker so you know if a banker is recommending it you're getting the best deal you can get. Their drive thru is fantastic if your adverse to getting out of your car because of the Rona! Shout-out to Kayla who has got some of the best customer artifice skills I've seen!”
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“I'm a frequent flyer at the North Street branch.I know everyone by face, if not by name.Anisha and and Ikles were very very great at helping me get my loan so I could get my car. And also it's the best popcorn in town”