“The staff here are so wonderful and helpful. I recently needed pre-approval to purchase a car and was guided and helped through every step of the process. Not once during the process did I worry about not understanding something or feeling like I was alone in my pursuit, and I'd like to extend a further thank you to Skye Foster who helped me in this time of need.”
“Love A1FCU. Always easy to deal with and great customer service. I just used them for a car loan for the first time. Not only did they make the process super easy, their rate beat the other banks that the dealership usually deals with. Very happy A1FCU member.”
“The teller was amazingly friendly, I had an auto problem that I haven't been about to get fixed for three months, and she got it taken care of in 10 minutes.”
“After years with American #1, I ended up going to the parnell branch and have my whole life all re-done. The Beautiful young woman who helped me was fenominal, went about and beyond of everything I needed to get done. Payed attention to YOU. what you needed. ?. I honestly do not remember her name. My short term memory is shot ?. Truly. I couldn't of asked for a better life change without her. Not saying all employees are not good. She just happened to be right there, right time and saved my day. I would love to Thank her for everything she did and I will as soon as my son drives me back there. American #1, you have awesome Employees. Take good care of them ❤️. They are WORTH IT. THANK YOU, JULIE TATAR ?”
“Had a great experience at the Canton branch. Employees are awesome. Especially Sam. She was very patient, knowledgeable and professional. The branch manager was also very helpful and professional. Will recommend to any family and friends.”
“I have been a member for more than 2 decades and will not bank anywhere else. The staff is always friendly and helpful. They are also quick to respond and resolve issues that may arise. I definitely recommend CCCU to anyone looking for a bank or credit union.”
“i came in yesterday to open up an account for the first time, and lindsey walked me through it without any issues. i usually struggle going in public because of mental issues, and i felt very comfortable there the entire time. it is a very welcome environment :)”
“Max has been very helpful with information and suggestions for both my and my parents investment accounts. Very good Schwab location. Highly suggest them over small county banks.”
9AM - 5PM
2707 Airport Rd, Jackson9AM - 4:30PM
1523 Horton Rd, JacksonOpen 24 hours
2777 Airport Rd, Jackson9AM - 5PM
704 S Brown St, Jackson“Opening a business checking account was made simple, quick and friendly with Erin at the Brown st Branch in Jackson, Mi. Even followed up by phone a week later. Great person and bank to deal with.”
9AM - 5PM
2000 Horton Rd, Jackson“Incredible staff of PRO's at the Horton branch! ALWAYS willing to help ...friendly on the phone ...and accommodating on any request. I've worked with them (heck, our whole family) for years!”
Open 24 hours
1620 W Michigan Ave, Jackson“I've had nothing but good experiences in this place. Even when I had to wait, there was comfortable seating where I could do so. Because I have a Flagstar account I can use the Coinstar machine for free, and they've been super helpful when I was trying to plan financial things. Far and away the best bank I've had in years, and conveniently has multiple locations in town. :)”
“Have always been treated as a valued customer at the Huntington Drive Thru. As there is only room in that building for two employees to help customers, if there are several cars in line, you may experience some wait time. Have always gotten a Thank You.”
9:30AM - 5:30PM
2055 Spring Arbor Rd, Jackson“Parking lot is converted and it's well maintained in and out of the bank the whole staff were extremely friendly and helpful the transaction's are fast and pleasant it's a great place to do any kind of banking ur in need of u will wish you choose them sooner if you come to true community nice place”
9:00 AM - 5:00 PM
2218 E High St # E, Jackson9:30AM - 5:30PM
1309 West Parnall Road, Jackson“We've been banking here for a short while, but so far, we love it here & the other branches. Everyone is always so nice & helpful & they go above & behond to help you.”
9AM - 5:30PM
958 W Monroe St, Jackson“Caleb is a rock star at processing loans in high demand. Nick is one of the hardest working employees, always gets back to you promptly. That entire front house staff works very hard to accommodate their members. Highly recommend for Refi car loans. Purchase the gap insurance. Just be nice to your banker and they will go the extra mile. Easy as that. Who knew... right? Read your disclosures - As they will answer most your questions you may have about your current loans.”
“Huge thanks for all the great help from MSA Allee Whitehill at Blue Ox on 408 E. Ganson Street, Jackson, MI 49201. I have banked with Blue Ox for many years and Ms Whitehill has provided great help and service along the way! Thanks so much, Travis and Kalin”
9AM - 5PM
1965 Boardman Rd, Jackson“Liam has great customer service skills!!! He is always pleasant and very helpful. I work in Saline and there's a PNC bank very close by where I work. I will actually wait to cash my check here in Jackson, teller in Saline doesn't treat customers right. If Liam ever applies for a promotion, he certainly deserves it. WAIT!!!! I take that back, I want him to always be my teller?”
“My auto loan experience with American 1 was the best I have ever had with any lending institution in the 40 plus years as an adult. Every time I called my loan agent, she always took my call and was always a very pleasant person. I highly recommend American 1 Credit Union for any of your loan needs.”