Jim at the Toyota Service shop is amazing! I had a leaky drain plug and he got me in and had it fixed in under 30 minutes for FREE! He explained everything along the way and showed me the problem. I wish I could remember the mechanics name, but the whole team there is doing it right!! Highly recommend.
July 2023
Used the parts department. The gentleman on the phone was pleasant and helpful. Found the part quickly and had next day pick-up.The part was on time. Got the promised phone call. Picked up the part in person. The salesperson was very friendly. It was the right part on time, the first time. Can't ask for a better experience.
June 2023
Very pleased, used my bumper to bumper program to get scratches buffed, also 1500,00 miles check up, went smooth and short, happy me!
Toyota of Muskegon in Muskegon, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations and as an auto group we enjoy the challenge of exceeding those standards each and every time. As a result of our customer first attitude we have been awarded the DealerRater Dealer of the Year in 2015, 2016, 2017, 2018, 2019 and 2020!
Allow us to demonstrate our commitment to excellence. We believe that happy employees make happy customers. In 2017 and 2019, our continuous drive to provide a great workplace for our friends and teammates was recognized on a national level. Automotive News named us one of the Top 100 Best Dealerships To Work For in 2017 and 2019.
