Best Buy offers a great selection of electronics like DVD players and TVs. The staff is frequently described as friendly, amazing, pleasant, and knowledgeable, with some going above and beyond to assist customers, including providing wheelchair help. Service from the Geek Squad is noted as very good, quick, and effective. However, the pickup line can be confusing and product availability may vary. While some feel service has gone downhill, recent experiences highlight employees providing full service, even loading purchases with a smile.
