Cell Phone Stores in Grand Rapids, MI

30 locations found near Grand Rapids
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“I had a iPhone 11 that was shattered and needed repairs. I was referred to this locally owned repair shop that’s nestled in the heart of Grand Rapids. I filled out the online form to find out how much my repairs would cost. The website was easy to navigate and made the process much more efficient. I had received very quick response to my questions and was happy with the quote that saved me some $$ compared to other places I called. The repairs were quick and my phone looked brand new and works great! Next repair will be a shattered iPad that my daughter will bring in. We found our tech fixit guy!”

5 Superb144 Reviews

“Trent and his team were able to recover data on my water damaged macbook. Though the damage was expensive, the repair was much less than the estimate. Repair time was just under 6 weeks.Just make sure to call for updates if you don't hear back by the specified date.”

5 Superb115 Reviews

“Shelby is awesome! super knowledgeable and doesn’t make you feel pressured about anything. Takes the time to explain your plan and phone choices to which would be best suitable for you would highly recommend him for any of your needs!”

4.7 Superb127 Reviews

“Got a new phone and watch, and used my existing number from Xfinity. The salesman I worked with was Andy, he was very knowledgeable on what needed to be done. Got everything set up in a timely manner, and answered all my questions. Couldn’t ask for anything more.”

4.6 Superb117 Reviews

“Super place. Brandy provides great service, makes you feel welcome, very friendly, wants to make sure you have a great experience. Kudos to her. Quite a friendly professional. They took care of my broken screen on the spot. Mark”

4.7 Superb72 Reviews

“Boost Mobile Plainfield provides exceptional service with a smile. The staff is knowledgeable and always ready to assist, making phone shopping a breeze. Their affordable plans and reliable network make them my go-to choice for staying connected. Highly recommended!”

4.7 Superb64 Reviews

“Ahmed is amazing. He has the patience of God Almighty. He is honest, kind and trustworthy. The new phone process can be so frustrating and time consuming. I'd rather do it there with Ahmed than any other phone store. He gets it done.”

4.7 Superb55 Reviews

“My experience today was Outstanding, I'm so happy that I switched from Metro PCS to Boost Mobile. Yey, Mr. Muhammad helped so much, what a nice man and salesperson. I absolutely love my new phone, it's beautiful. Now I must learn to work properly.The best customer service ever. From the scale of 1-10 I give Moa a 10 plus. One very happy customer. Thank you Boost Mobile. ☺️?”

4.7 Superb44 Reviews

“Great service! These guys took very good care me. Got my new phone! Showed me all the cool things the phone does. Thank you to this good team! Keep up the good work!!”

4.5 Superb53 Reviews

“Was paying way too much with Verizon and didn’t even get that good of a service with them so I switched and guess what... my iPhone7 plus is working better where i live and thats just what I needed.”

4.8 Superb26 Reviews

“Been with AT&T for a few years now and this is the only location I go to.Staff are always nice and helpful. I wasn’t in the store a half hour, and walked out with my new phone.Thanks James for helping me and doing a great job!”

4.3 Superb118 Reviews

“WOW…WOW…and WOW! I have never been treated with such genuine/quality customer service! The way the staff at this store treated and took care of me today was above and BEYOND! ???Start to finish. From the time I called w/ initial inquiry, throughout time IN store, up until I left, completely satisfied ?Thank you to Irene and her staff for making me feel like more than a valued customer. For the time and knowledge you all provided me. The support they gave was effortless and honest! I usually dread visiting Boost stores if not necessary.. this location has definitely changed that for me! As long as Irene and her staff are there, this will be my go to location for all my cell service needs! Thank you a million times, keep up the great work. You guys rock! ??????”

4.4 Superb64 Reviews

“I recommend MetroPCS at 800 MLK Jr. St SE to anyone looking to purchase wireless service for an existing cellphone, or to acquire a new cellphone with affordable wireless service. Marvin is a 100% straight-shooter and is super knowledgable; he went way above and beyond to help me. Absolutely Top notch customer service.”

4.5 Superb44 Reviews

“Went with my wife to the Michigan location and wasn't planning on becoming part of at&t but I'm glad went because these deals are the best ! Thanks for all the knowledge Rosi Happy holidays”

4.4 Superb55 Reviews

“I love the reception that I get from the people when I come to the store. They keep you informed on all of the deals they have and are very smart when it comes to doing there job.”

4.9 Superb16 Reviews

“The people that Boost Mobile they're always really helpful problem solving getting bills paid helping everyone they can the whole crew that works there are pretty good people”

4.3 Superb43 Reviews

“They were able to help me and they also provided me a free phone without switching from another carrier, great customer service and very professional people, i will be back again.”

4.6 Superb18 Reviews

“Joey & Sylvia were the sweetest people I’ve dealt with in a very long time. Very knowledgeable & knew what they were doing. Thank you At& t for having awesome people working for your brand.. ♥️”

4.2 Good65 Reviews

“Very happy with the service I got here!! Terin and Justin helped me with what I needed and made the experience super easy and comfortable and answered every question I had with ease. Honestly one of the best experiences I’ve had with going to a phone store!! Thanks again :)”

4.2 Good41 Reviews

“Deiona provided excellent customer service at the Knapp Corner AT&T store. She helped me find and purchase the phone accessories I needed, she explained new AT&T services I was not aware of, asked a friendly team member to locate items that were in stock at a different store, and contacted customer service for me. She was nice, fun, and relatable. Thanks Deiona!”

4.1 Good83 Reviews

“(Translated by Google) Very good place the owners are very friendly I recommend them very much good day(Original)Muy buen lugar los duenos muy amables se los Recomiendo mucho buen dia”

4.7 Superb9 Reviews

“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”

4.2 Good25 Reviews

“My phone didn't have any sound, so after reviewing the manual and playing with it for an hour, I went to Cricket on Alpine Ave. Maggie took charge of my phone and went to work. For over 20 minutes she must have tried any combination there was. Just about to give up, she looked into the earphone port and detected some lint balls on there. Well, a little pushing and blowing into the port, solved my problem. I am thankful for Maggie's diligence and patience. My positive experience is the same I had with your stores in Gaylord and Big Rapids (where Shannon took good care of me).”

4.1 Good30 Reviews

“Jorge is most definitely appreciate and should be recognized for his hard work. Gives competitive prices and always helps out regardless. Would recommend him for anyone . Friendly and honest”

4.1 Good28 Reviews

“Joey was great, super helpful and spent more time than needed helping me during the transfer of phones and operating systems. Highly recommend, thanks Joey, Sean and Noel!!”

4 Good71 Reviews

“Very professional work. I came to activate a new phone switching from Boost. I wanted a specific phone but got a very honest deep meaningful opinion from Jade the worker there, and got an even better phone with good GB and camera quality. I got a good deal on the Samsung A21 and walked out paying under $100- case and screen protector includeddddddddddd . 10 out of 10 would recommend this metro store to my friends. Very caring customer service, genuinely wanted to help me & took her time getting me the best phone for me.”

4.1 Good21 Reviews

“Walked in confused and a little embarrassed about a phone I I had received and didn’t know how to use, Annie helped me out with everything I needed to know to get started very patient and professional. Thanks guys”

4 Good10 Reviews

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