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“zahr was absolutely amazing, he took his time helping us and made sure we were aware of everything going on on our account, all while getting us a good deal on our bill.”
“Trevon at 36700 Garfield Rd Clinton Twp store is absolutely amazing! Extremely knowledgeable and patient while answering all of our questions. We bought two new phones and he transferred all contents from old to new phones. We didn't have to worry about a thing, thanks Trevon!”
“Today's experience was great! Jake was patient with this senior citizen and clearly explained the best plan for my needs. Kudos to Jake. Thanks for your kindness and expertise!”
“Nahid He was so nice he waited on me as he was about to close the store he stood outside and made sure I got to the store. Fixed my phone quickly and gave me a discount he is best in Warren”
“I’ve been here for screen repairs on multiple iPhones and an iPad port replacement. Best prices, super quick, friendly and positive environment and great customer service. Cant recommend enough.”
10AM - 7PM
20503 Dequindre St, Detroit
Mobile Phones
“Jalen went above and beyond to meet my expectations not to mention everything was done at a timely matter. I would differently recommend getting your phone fix at this location. The price is right and the time is right! Again I can not stress it enough very good customer service!!!”
“Couldn't have had a better experience when I came in here. I was helped by Luke, who was knowledgeable, professional, and able to assist me with everything, making it all simple and easy to understand. I'll be coming here from now on for everything.”
“Ms. Symone was very efficient, very thorough and very polite. In short she should be promoted, with a substantial raise in pay. Best experience ever buying/upgrading a phone. Thank You so much for your Service.”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“They helped me warranty my phone through the manufacturer because my phone was in the 1 year time frame also sold me an additional phone for my line sales rep was Alex”
“We had an exceptionally great experience (Zack was our salesperson). Went in to upgrade 2 phones because I was overwhelmed trying to do it on the Verizon app. Will always do the upgrades at this store moving forward.”
“Sam, he was One of the most well spoken young man I have ever met. He sold me A phone with care and honesty I feel like I was in a store with my buddy and he was Selling me a phone I’m very appreciative that sam was there to help me sam you’re the man and I will always be coming by you. Thank you so much for all you do for us. We need more people like you in this world sam.”
“Switch over from another carrier to T-mobile recently, I am very happy with my service. Nick was very helpful and explained my plan thoroughly, he also helped me set up new services on my plan. They have a full array of cellphones and accessories. Highly recommend!”
“Excellent local business in St Clair Shores. James is knowledgeable, super nice and has extremely fair prices. He was able to fix my iPhone 15 and iPad in less time than expected! Great business that I would recommend to my friends and family!”
“Michael was beyond nice. We had a little bit of trouble during the transaction but overall it was a really nice experience on my end. We even chatted about life outside AT&T it was nice. He was beyond nice, he needs a raise and some help! Lol thanks again Michael!”
“Tache, the manager, took excellent care of me. She assisted me with upgrading my phone and she gave me the best customer service one could ask for. She is a master multitasker as she was helping me and 2 other folks. Superstar!”
“I had a wonderful experience at this AT&T store. I purchased a new phone from Dion Thornton, who was a true and kind professional. He quickly and efficiently transferred all my data seamlessly and recommended an indestructible case that will protect the phone from my constant clumsiness. Thank you, Dion, for an excellent experience!”
“I have been through so much and this gentleman at this location was amazing. His name is Pauly he got me and my family together with brand new phones for a great deal. Won’t go anywhere else!”
“Jack (guy with the glasses) is the man! 100% Amazing service. He was knowledgeable on all phones and services. I came in with my old phone and stopped working. Jack showed the selection of phones and explained the difference between each and every single one of them. Once I made my selection on the phone, the rest was smooth sailing from there! He also threw a great bundle deal on case and screen protectors. He also transferred all my contacts from my previous phone to my new one. I am very satisfied with the service. Any time you stop in 5800 Caniff street, look for the guy with glasses! :)”
“Came in with my disabled mother to get her a phone upgrade, and John/Jon was Amazing!!! He went through all the best options and related to my mother's needs not only for her communication needs but her health needs as he let her use the private bathroom. Def would recommend this Metro PCS!!!”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
8:30AM - 3:30PM
35050 Mound Rd, Sterling Heights
Mobile Phones
“Upgraded through ATT. Had to turn in my wife’s IPhone 11. ATT store found it had a crack on the back glass. They wanted to take off $350 from of the $700 credit they were giving us. Came here - heard about them from a friend - saved hundreds of dollars. That’s $$$ that stays in MY pocket.Couldn’t be happier.Yes I recommend!”
“They are always welcoming and helpful! AJ is super friendly and takes the best time to understand your situation and find the best way to help you! Always honest and nice!”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
10AM - 7PM
322 S Main St, Royal Oak
Mobile Phones
“Martin at the Store and Jackie on the phone as a representative. Both helped me get a new phone and tried ? ? hard to fix my phone that I brought in to find out what was wrong ?. They were amazing ? as customer service...they both need recognition for their great job.
Verizon needs to automatically put insurance on phones as much as people ? pay for a phone every time Verizon put a phone out, there should not be no way that without insurance ? ? you can't do anything with a phone that isn't working, that you ? are either paying thousands for or paid thousands of dollars ? ? for.
VERIZON SHOULD GET BETTER FOR CUSTOMERS AND A VERY THANK ? YOU FOR MARTIN @ VERIZON STORE IN ROYAL OAK, MICHIGAN AND JACKIE ON THE PHONE AS A REPRESENTATIVE.”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“Late review but a couple of weeks ago I went to get my phone fixed. My iPhone was extremely damaged, and I went to U break I fix in Roseville. They told me I would need a new phone because it was too damaged to be repaired. But thankfully I came here to get a second opinion. I got my phone fixed with 2 hours for $180 dollars. Thank you”
“Joe the customer service representative was fantastic, I enjoyed talking to him, and the information he provided me, I walked away happy with my new plan, and most importantly the money saved. I am HAPPY, with my new service, nice to know something is still affordable in 2024…..team boost mobile.”
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“Nancy is awesome I love her. Her personality is awesome. I was having phone issues she was fighting with MetroPCS for me and ended up with same phone but not the one with issues. Go see her if I could give 10 stars I would of!!”