“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“Amazing customer service.Ali Z was knowledgeable and not pushy. He asked us what we wanted, and then helped us get the best deal possible. You cannot go wrong coming to this location”
“Daniel and Ray are amazing. I would give 20 stars if that is possible. Very nice and honest people.I was lied to by other carrier (Rep told me one things, created pin without my consent, not giving me the documents) but here Daniel and Ray explained everything and helped me in switching back.Highly recommended!!!!!!”
“After going through an uncomfortable ordeal at another location trying to purchase a new phone, I walked in and was treated like royalty. Ordered a brand new Motorola Edge+ 2023, which will not be in until next week but that information was provided before purchase. This place rocks, I strongly recommend the service at 12 Mile and Hoover!”
“I had a wonderful experience today buying my new phone .I'm very happy with my purchase.the young man named John was very helpful and smart .I would recommend this store to anyone who is interested in buying a new phone .”
“I really appreciated having Fred as my salesman. He is very professional, a great listener, and has awesome customer service skills. He was very patient with me during the process of purchasing products from Boost Mobile. I will be returning to this location, it was very welcoming to customers.”
“My experience with Dom was awesome! He helped me with the purchase of a new phone on Friday and I came back again today and he helped me with transferring phone devices. He was truly a tremendous help.”
“Sumaiya helped us upgrade all 4 phones in our house and was very calm and courteous as she managed our phone transfers in between all of the rest of the guests. She made sure everything was handled properly and correctly. I would definitely visit this location for all my phone needs in the future!”
“Sabrina you Da real MVP. As bad as Metro by T-Mobile has messed up my family plan and my service up to were my phone can’t even connect back to the network, I see you took the extra steps to try and get what customer service derailed back on track. For that I truly thank you and will tell everyone who want to deal with real real and the tell it like it is and not the tell it like it wanna be this is the store to go to.”
“I love the customer service that I get at Metro buy Metro by T-Mobile at 8 Mile and dequindre,Sohail put customers first.I bought a Google phone from the store. I love the sound quality and I love the quality of service that they give at the store and I highly recommend them. Thank you”
“This location is one of the best in the Metro Detroit Area hands down. The Manager was attentive and knowledgeable regarding my device swap. They’ve also unknowingly helped my daughter recently and she had nothing but wonderful things to say as well. I won’t go to any other as long as Jaber M (on the receipt) is there. He’s an asset to your company. Thank you for exceptional service.”
10AM - 8PM
26127 Hoover Rd, Warren
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“The best Chinese restaurant I've been to! Always fresh, delicious, hot and perfectly cooked!This restaurant will NOT dissappoint you! ⭐️⭐️⭐️⭐️⭐️”
“Excellent customer service. I think he's the manager or owner. But he's A1!! I'll pass by 10 metro stores to go to that one. Knowledgeable fair and won't sell something you do need. Go check him out.”
“This is the best T-Mobile/Metro PCS store I have ever been too. The manager there is so helpful! I bought two new phones there for my wife and I, and he was able to transfer all our data from our old phones and he even gave us both free cases. No upselling whatsoever also.”
“Under new ownership starting today! Great people. Went in today for a new iPhone the experience was great! Had all the accessories I needed! Will be coming back again for sure! Outstanding customer service.”
“Owner was wonderful!? Gave me a phone instead of a tablet! I didn’t have a phone for my child and I told him I worked a lot and my kid is home a lot alone, he gave me a phone and stated that I was good didn’t have to pay the bill! I was soooo happy! He was amazing!? I’m happy thanks again!”
“I was at the store Friday night with my wifeWe are from Canada wanting to get service in the USARick the manager at store was serving usHe was awesome, very pleased with his work especially with our circumstancesHe went way out of his way just to get us what we were looking forI highly recommend the store to anyone who needs service”
“So originally I went to Verizon to get a new phone and a new plan. I tried online after it went through they canceled on me so I went into person didn’t work because of the online thing so I went across the street to T-Mobile there. I was helped by Dylan and he was great Knowledgeable and ready to help he took care of me and like 3 other Customers all at the same time he was polite, knowledgeable and ready to help also cracked a few jokes honestly this man deserves a raise thank you!”
“This is the only location I will go too.. the guy that works there is amazing In always gives you the best deals.. he don’t rip you off like all the other locations”
“I love target! The store is very clean and organized. I like the small clearance section that sits right in front of the entrance when you walk in. Love that Target has up their game on makeup by adding name brands to their shelves, such as Anastasia Beverly Hill, Sunday Riley, Too Faced, MAC, Urban Decay, Shiseido, Clinique and a few more others. Now I don't have to travel to Ulta or Sephora when I can stop at Target. I also love stopping at Starbucks before I start my shopping. Surrounding stores is Burlington, nonstop allegiance (entertainment center), Chase Bank and some other stores nearby.”
“I've been with Metro since the beginning and have been to many of Metro different stores.By far this is The BEST Metro store I've ever been to ?❣️They are the nicest people I've ever dealt with thru Metro. If you have any problems with your phone they are ? Happy to Help with a ? on their face! I know I'm in good hands at this location!THANK YOU for ALL your Help!Janie”
“Honestly I had the best experience coming to this store, the workers always take care of me and make sure I’m on the latest phone and have the best metro experience”
“Alexis is the Absolute Best to work with! She is very patient and understanding for any questions about iPhone or which plans would suit an individual’s needs the best! I’ve worked with her multiple times on different occasions and have never been disappointed in the information given. I believe she is the manager anyways but nonetheless the deserves the credit.”
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“Nahid He was so nice he waited on me as he was about to close the store he stood outside and made sure I got to the store. Fixed my phone quickly and gave me a discount he is best in Warren”