“Ibeth, the branch manager in Waltham, was truly exceptional in assisting me with my loan issues. Her dedication and expertise shone through as she patiently went over the numbers with me during my three visits to the branch. Thanks to her, the discrepancy was identified and soon resolved. I am incredibly grateful for her outstanding support and professionalism. She made a daunting process much smoother, and I couldn't have asked for better help.”
“Carole c was very kind, friendly and helpful I just opened my first bank account and she helped me out and explained all the banking process so glad I came to this branch”
“Best customer service I’ve ever received. An attendant was able to assist me right away. The staff was super nice and accommodating. This branch had the best banking experience I’ve ever had.”
“Had the great pleasure of having Gabriella assist me today with my banking needs. Today was a more stressful day and there was deadlines and agendas I had to juggle so to be able to have a facility close to home and someone 100% reliable - thats just an A++ combo. Would definitely come back to this branch for future banking needs.”
“The staff at the Waltham branch are always incredibly helpful. Every time I’ve visited for various services, they’ve consistently met my needs without any issues.”
“This has been my primary bank for years. Nothing but good experiences! Helpful and friendly staff, never tried to be talked into any credit cards or promotions as other banks do.”
11AM - 2PM
751 Main St, Waltham“I have been banking with them for little over 3 months and the customer service that Swati has given has been phenomenal. If there’s anybody to go to go to this woman right here she gets it done. Appreciate The Waltham location”
Open 24 hours
880 Main St, Waltham“Great experience opening my new Checking/Savings Account. Jonathon F. Really did a fantastic job at making something possibly quite difficult very simple; just the way I like it. Zelle is already built into the App. Debit card is mailed out to you. 100$ to open a Personal Checking 100$ to open a Savings. No dumdums, but they have water :D”
Open 24 hours
1045 Trapelo Rd, Waltham
“Had a notary and also account update appointment. It was very quick and easy the bankers here were all very friendly.
We also gotten quarters here in the meantime they were very courteous definitely a well run branch as it's relatively new.”