8:30AM - 5PM
1160 Walnut St, Newton“Best bank ever!! I love them theyre so nice and accessible and they really treat you as a valued customer. I feel like I know them and even if I didn't they would still treat me with friendliness, courtesy, and a genuine desire to help me with whatever I need. It's so nice to just be able to call them up and ask questions. Also their card system is great they pay you back your ATM fees since theyre such a small bank.”
“we visited Santander bank in Newton Ctr MA today.We would like to comment about your bank representative Nina (sorry we did not ask her last name) who helped us today.She was very professional, very helpful, and so polite that made our day.If all banks' employees everywhere were so well qualified and so willing to help everybody's life could have been so much better and easier!Thank you for having such wonderful employees!Best,Israel Klipker and Florina Tynyanova”
“Wow! Just wow! Mark helped me with a fraud situation that I couldn't figure out. And I came in unproudly upset and loud. Mark the manager was able to help me feel heard and valued right away. I definitely recommend the team here for your needs!”
8AM - 4PM
89 Wyman St, Waban“I'm the opposite of spoiled with the usual atm's in the city but this location is so nice! It's beautiful on the outside, wheelchair accessible, and clean. Also one of the only Bank of America locations nearby I think. Plus great parking!! That's always a plus”
9AM - 5PM
32 Langley Rd, Newton“Excellent customer service. Sparkling clean. Branch is conveniently located in the heart of Newton Centre, right down the block from Walgreens, and across from the large triangular parking lot.”
8:30AM - 5PM
323 Walnut St, Newton“The employees at this branch give exceptional service! They skillfully and efficiently helped me, the employees friendly and knowledgeable. I would highly recommend!”
“We were treated nicely and politely. The lady Katherine was extremely helpful and friendly, she solved all our requests and completed an important cd deposit for us. Job well done with great souls.”
“I am a customer of Rockland Trust in Newton for the first time. Finding trusted help to take care of important financial questions is crucial; the professionalism of Branch Manager, Mr. Danilchuk, exemplifies the amazing care and customer-oriented service that will make me return to the Rockland Trust office in Newton. I am writing this letter as a note of appreciation for the outstanding experience I had with Mr. Danilchuk. When I called the Newton office, he attentively listened to my concerns. He precisely understood the situation. I was offered a roadmap of how to proceed. He is professionally adept, knowledgeable, and welcoming. I trust Mr. Danilchuk's expertise entirely and therefore, your Newton office will always remain my first choice. Because of employees like Mr. Danilchuck, I already recommended Rockland Trust bank as the premiere baking institution to my friends and coworkers. They will become your customers. Thank you for hiring such an amazing employee to Rockland Trust Bank.”
8:30AM - 5PM
40 Austin St, Newton“This is the best bank account I have. Where my other two major banks, just fee me on overdrafts, Rockland Branch actually calls me if I have a pending check and not enough cash at the moment to cover. The branch has neve been without someone to help you immediately, with a smile”
“I visited this office today, and as always, I had a great experience as a customer with Shanelle. She is always friendly and looking forward to assisting customers with a smile and a good attitude”
9AM - 4PM
1126 Beacon St, Newton“Been going to this branch for a while. Don't get wrapped into financial planning though too fast. It's a waste of time and I only wanted to open a simple CD. Listen to what the customer is saying and stop pressuring people to share facets of their life that they shouldn't divulge to a CPA. Everything else is stellar.”
“I sent them a big check from my Bank of America account to pay down my Home Equity loan. It took two weeks to get there. By the time it got there, I had been told by my accountant that I needed to pay a large sum to the IRS. They called --personally--when the check arrived and said: "This check is so big and so old we wanted to make sure you still want to deposit it." I said, "No, I gotta send it to the IRS. So you can tear it up."She said: "OK. I"m putting it in the shredder right now."How totally cool is that? What amazing personal service! B of A would never have done such a thing, not even close.”
9AM - 5PM
776 Beacon St, Newton“Shout out Liam King for the best client service I've ever gotten from a bank.I went in two Saturdays ago to appeal a business credit card rejection (that I thought was a mistake) after spending 2 fruitless hours on the phone with Chase the day before. Unlike the phone team, Liam was a great listener, pleasant to spend time with, and willing to help. He jumped over numerous hurdles during the application appeals process, found the issue in the system, and got me approved for my company's card on the spot. And as if that wasn't enough, he offered to help deal with this issue for other employees at my company if it happened to them.5/5 stars, would recommend Liam at Newton Centre Chase to anyone.”
“I've had the same banker for years and she's helped me thru a lot of details. She always responds, very knowledgeable, quick, gives regards to family who used to come in, and I enjoy visiting. Another banker I've worked with recently is very helpful. no clue why people have so many issues below.”
Open 24 hours
235 Needham St, Newton“Despite what other reviews say, I had a pleasant experience at this branch! I booked an appointment in advance and had all my questions answered. All the employees were super friendly especially Albano! Thank you so much!”
Open 24 hours
303 Walnut St, Newton“Shanelle, the manager, helped us so much on a day that other B of A branches (Belmont, Watertown, Fresh Pond) closed prematurely due to a forecasted storm that hadn’t even occurred…Anyway, Shanelle was so reassuring and kind, helpful and professional when we needed immediate access to financial services. Shanelle saved the day.”
9:00 AM - 5:00 PM
776 Beacon St, Newton8:30 AM - 6:00 PM
2014 Washington St, Newton“We have been banking with this bank for many years, everything is easy and smooth. We love our banker Mr. Puneet Singh. He is extremely knowledgeable, if you need any help that no one else knows how to resolve your issue go to this banker at 808 Becon st branch.”
8:30AM - 6PM
1197 Centre St, Newton“Over the holidays my account was among those caught in a check washing fraud scheme folks have been speaking of the past few months. After trying to remedy the situation with my bank of 20 plus years I closed my account and visited TD Bank in newton. By this point I will say my partner and I were beyond frustrated as we had spent a good amount of time trying to remedy the situation with the prior bank with no success. Juan Malave Rivera greeted us upon entering the TD bank in newton and was our saving grace. He went above and beyond getting our account in order and making sure our business would not experience any more interruptions. Something our prior bank of 20 years was not able to assist us with. In today's impersonal/robotic world it is so refreshing to see individuals taking pride in their work. THANK YOU JUAN and TD Bank in Newton. I am not one to write many reviews always short on time. But Juan's customer service was exceptional and I had to say something!”
Open 24 hours
624 Washington St, NewtonvilleOpen 24 hours
466 Woodward St, Waban9AM - 4PM
776-1 Beacon St, Newton
“I have an account at Brookline Bank on Walnut Street in Newton Highlands. The staff is very knowledgeable, friendly, and take the time to make sure your questions are always addressed. On- line banking is an option that can be used if you are out of town or choose to bank from home. . Off-street parking is available behind the bank. I am feel fortunate that my bank provides a variety of services in a comfortable setting.”