“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
“Super nice! I have a PO box at the Harwood location and needed to get a package (the window was closed). The post master of this location drove over to the other post office and retrieved my package for me. So nice of him!”
“Today I completed the passport application process at this branch and the man (I believe his name was Andrew) working the counter was extremely professional, polite and efficient. I even missed a scheduled appointment and he was able to work me in at the earliest opportunity once I got there.
Best experience I've had at a post office! Thanks so much!”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“We had a Sat 930 appointment for a new passport application. Upon arriving around 9:15 the previous party was just about done and the lady at the passport station started with us maybe 10 min before the appointment time.The whole process was very quick as we had prepared everything up ahead but I’m very satisfied on how efficient and courteous she was definitely not the typical aloof attitude I’ve experienced with USPS. She ended up helping me with my renewal application too and we got both done maybe under 20 min.If all my appointments could be like this I would definitely be a much happier person lol. Highly recommended here for your passport needs.”
“Sure, the place is in need of a facelift but, it's a great location and the employee's here are wonderful. Very helpful and kind, especially during the Covid-19 Pandemic.”
“Please talk to your staff about professionalism with clientele who may have disabilities that aren't noticeable. ADA discrimination policies should be addressed, and if someone says they can not read a document, it is extremely rude to reply to that person who is legally blind "Oh you REALLY can't see." Thank you.”
“This message is for Holly who came by today and put my daughter's wallet in our mailbox after she found it down the street, it must of fell out of her bag and someone took it stole all her credit cards and bank info, she was our hero who found it and brought it back to us with a note since we wasn't home. She is the nice lady who always does our mail, she better get a raise after this and her boss better praise her. Thank you so much Holly you saved her because thank god they didn't take her ID.”
“This USPS location is great. All the employees are always to kind and helpful. It's a busy location, but that doesn't stop them from taking the time to help customers to the fullest.”