8:30AM - 4PM
60 Main St, Watertown9AM - 5PM
1201 Massachusetts Ave, Arlington“While my interactions with members of Leader Bank were only through email and phone, I wanted to leave this review to express my biggest gratitude to the team for making the mortgage process a breeze. As a first time home buyer, I had a lot of stress and worries about a process that I wasn't familiar with. The team at Leader Bank made all my worries go away, laid out everything out in detail, answered all questions I had, were VERY quick and efficient in responding to time-sensitive requests, etc. I feel as if I have built a relationship with the team members where I can reach out anytime with questions even after closing. You don't get that same relationship with major banks. Thank you to Chris B, Ryan F, and Paul Z for assisting with bringing my home ownership dreams come true. I couldn't be happier to have gone with Leader and highly recommend others to go with them as well.”
“Amazing service at this location. They are always willing to help regardless of language barrier. Associate who helped me get my Bank of America app running again called Portuguese translator so I can be helped in my own language. I really appreciate this since English is not my first language. Thank you so much to all associates that work hard at this location.”
“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”
9AM - 5PM
363 Pleasant St, Belmont“From the minute you walk in the door you feel like you’ve gone to visit friends rather than do banking. Every employee is extremely helpful, knowledgeable and friendly. I would definitely recommend this bank and this branch to everyone.”
8:30AM - 6PM
141 Massachusetts Ave, Arlington“Since opening up an account I can’t say anything negative about the bank nor this branch nothing but positive and excellent customer service and it they definitely will go above and beyond to help you in whatever you need! Big shout out to Karla she was very helpful with answering my questions through the phone today :)”
“Okay, I’m a young millennial and opened my account online. It was easy and seamless. I got my card everything was fine until I had to get a replacement card. You can’t get a replacement card at the branch OR a virtual card, you have to wait till it comes in the mail and I really hope they change this to become more efficient because waiting 5-7 business days for a card is inefficient in modern times. Other than that, the mobile app is great and easy to use. TIP: Link your bank with another bank to transfer money between them if you’re waiting on your card. On the phone customer service is amazing. No comments on the bank tellers.”
9AM - 5PM
50 Burlington Mall Road #110, Burlington“Had a great experience today at Leader Bank. Dany was knowledgeable, efficient and very personable. She was able to handle my transaction quickly, she provided great customer service. Thank you Dany!”
8:30AM - 4:30PM
104 Mt Auburn St, Cambridge“I had to read some of the 1 star reviews, because I have NEVER had a one star episode with HUECU in my 25 year history with them. I find them to be accessible, polite, helpful, considerate, and have helped me when no other institutions would. I am not saying they are perfect, or their first attempts at online banking were without limitations, but in comparison to alternatives like BofA or Citibank, I can actually talk to a person in under 5 minutes. That alone gets them 3 stars every time because I am in California. Thank the universe for HUECU! I'm so happy to have them in my corner!”
“Not sure where to start from, the wonderful tellers like Belushi, or the amazing service Doriana and Iliana provides. Anything I ever need they help me get done instantly. They are very joyful and respective and are what I was looking for when signing up for a new bank. Highly recommend to everyone to come check it out.”
8:30AM - 5PM
355 Chestnut St, Needham“Salemfive has the highest money market rates and offers the best customer service in our area.Meghan Custer helped myself, wife and 92 year old mother-in-law open several new acounts. Meghan's professional patience and understanding was admirable. Both my wife and motherlaw had many questions , too many to be honest, but Meghan handled them better than I could after 40 years of marriage.Also, congrats to the branch manager who established a culture of excellence so employees treat you with respect and appreciation.”
8:30AM - 5PM
88 Main St, Stoneham“I opened a first time checking account for my teenager yesterday and Sharon B. made the process so quick and easy. She was very knowledgeable, kind and efficient. I would highly recommend this bank!!!”
9AM - 4PM
827 Highland Ave, Needham“I had an awesome experience at that bank this morning. I was helped by Jonathan, and he took care of all my needs that I walked in with. I am so grateful for an awesome experience.”
“Good coffee at a half price because I’m a credit card holder? Yes, please.
I like the spacious and open layout.
Coffee is good and staffs are friendly.
I’d frequent if I’m from around here.”
9AM - 4PM
2 South Ave, Natick“I used to love Eastern Bank, but now there aren't as many locations, and without a vehicle, it's quite a distance Weston to Watertown, Natick or Lexington. One in Waltham would be lovely! Maybe one day if I move back to Salem, they were always helpful there, but unfortunately they just sent us new cars on closed accounts..lol.... They must miss us too??”
9AM - 5PM
1111 Lexington St, Waltham“I was warmly greeted the moment I walked through the doors of this Chase branch, and was direct to a clean sitting area to wait for my appointment time.It was great working with Kenny, who was exceptionally friendly, helpful, and knowledgeable when he helped me open a new account.”
“im reading the reviews and im very surprised. i went to the wellesley office to open an account. i was greeted very politely and tim sat with me for as long as i needed, answered my questions and was fantastic. this bank has some of the highest savings rates anywhere and there are physical locations with real people to answser questions i am extremely happy with this bank.”
8:30AM - 4PM
365 Boylston St, Brookline“Dawnmarie Clarke The Branch Manager Was Very Helpful, She Explained The Details Of All The Products To Me and My Mother. We Successfully Opened A Joint Savings Account. I Will Definitely Recommend This Credit Union To The Public. Thank You!”
8:30AM - 4PM
168 Great Rd, Bedford“I highly recommend this site for notary.I walked in to get a document notarized.There was no line, and the friendly staff helped me through the process. The whole thing couldn't have taken more than a couple minutes!Thank you!”
8:30AM - 4PM
675 Massachusetts Ave, Cambridge“This is one of the best banks .I have had very good experiences with this bank.The staff are very polite and welcoming. The manager Mark is very kind and personable. I have had great experience with one of the workers called Freddie.He is very kind and worked above and beyond to help me wirh all my banking needs.I like the atmosphere and will recommend Leader bank Cambridge Central square to anyone.”
“I have been a customer of Enterprise Bank for some time. It is so nice to be warmly greeted when you enter the branch. All staff members are extremely kind, professional and courteous. They make it a point to learn about your banking and financial needs and will suggest products that maybe helpful. They go above and beyond to assist you in any way possible. I really enjoy doing business with them.”
“Frank was incredibly helpful, knowledgeable, and easy to work with. He made the house buying process smooth and enjoyable, and I would 100% recommend for a mortgage.”
8AM - 4PM
17 W Central St, Natick“It is an AMAZING bank. I opened account there recently, and the quality and level of customer service there is the best I've ever seen in my 20+ years in the area. They do not charge fees for their checking and savings account, they do not play games with minimum required balance, they reimburse other banks ATM fees. Super professional and accommodating. Jose and Gail were able to answer all my questions and were simply great. I highly recommend this bank.”
“⭐️⭐️⭐️⭐️⭐️I cannot speak highly enough about my experience with Direct Federal Credit Union! Not only do they excel in providing top-notch banking services, but they go above and beyond to reward their members.From day one, the staff has been incredibly helpful and accommodating. Whether it's assisting with a loan application or answering my questions about financial planning, they always deliver with professionalism and a smile.But what truly sets Direct Federal apart, is their commitment to member satisfaction. I recently discovered that as a member, I had access to exclusive perks! Thanks to Direct, I not only have a reliable financial institution to rely on but also the opportunity to enjoy exciting experiences in-branch. I highly recommend Direct Federal Credit Union to anyone in search of exceptional banking services with added benefits!Keep up the fantastic work, Direct Federal Credit Union! You've earned a lifelong member in me.”
8:30AM - 6PM
180 Massachusetts Ave, Arlington“I visit the burlington branch three or four times a year. I have always been treated very well by any and all employees. Savings and cd rates are very competitive. Recently I met with ***********************, a pleasure and very helpful.*************************”
“We opened an account at Watertown Savings Bank this week. Niki Athanasopoulos was our customer service agent. She was outstanding! She handled everything in a professional and kind manner.She explained every detail.!Thanks so much Niki!”