9AM - 6:30PM
785 Williams St, Longmeadow“The guys aren't so friendly. But, there is one lady that works there that's always so kind. In a world that's so mean, it means alot. I hope she sees this!”
“I had missed my package today for my work from home job that needed a signature due to the driver not following delivery instructions. I was so upset and wasn’t sure I would get my computer in time for my start date. I went to the UPS store for help and I was helped by Tiffany. She really showed amazing customer service and went above and beyond to contact the needed parties to help me get my package. I really appreciate her and UPS is lucky to have her as an employee. She made everything come together for me and I truly am so grateful she went out of her way to help out. I would give this store 10 stars if I could because of her.”
8:30AM - 6:30PM
54 Hazard Ave, Enfield“I had a great experience bringing 3 returns, no line or a wait and was in and out within 10 minutes. Friendly workers that worked there and was just a pleasant day!”
“This UPS Store consistently delivers exceptional service, with a staff that excels in politeness, respect, and helpfulness. Their proactive approach, like suggesting to open the door in winter for easier drop-offs, highlights their commitment to customer convenience. My very frequent visits reveal a remarkable consistency in the quality of service, making every interaction a positive experience. The staff's unwavering dedication transforms routine tasks into pleasant encounters, ensuring that This UPS Store remains my top choice for all shipping needs.”