September 2024
Under staffed. Took ages to get a key. Took ages to return the key. Cars blocking in other cars because they weren’t ready. Staff didn’t know how much the EV would cost in charging. Staff were pleasant and apologised for what was clearly not their fault.
September 2024
We booked a car weeks in advance and had to wait 2+ hours to get a car. 8 other people were in the same situation, they overbook and their terms and conditions sneakily state that they are allowed to give you a car at any time they wish vs adhering to the time you’ve booked. Avoid at all costs.
September 2024
We waited 1h30', standing, to have the car booked months before. Staff polite, but not particularly friendly.