“Big shout out to Shaun for helping me yesterday (8/15/22)! He knew exactly how to resolve my issue and I’m very thankful for his customer service and knowledge!”
“Forest is the bomb!! Helped me at the Outlet Store today with billing issues. He clearly explained everything so I could understand it. I'm leaving here a happy Verizon customer!! Thanks. Nancy Pritt”
“David was amazing on Friday (7/18/25) when I needed help with my phone. It was jammed up with ads so frequent that I couldn't even make a phone call!
He knew just how to fix it and was done in less than 15 minutes. He was super nice about it too. I tend to feel that all technical problems are my fault. He kindly explained some of the big picture and let me know that I didn't break it!
I left the store with a phone working like new and a lot less guilt about my role in the problem. It was great to have his help! (If he tires of retail work someday, he would be great as a therapist!)”