9AM - 9PM
11120 Mall Cir, Waldorf“This store is pretty good. The employees I've interacted with are friendly and helpful. Picking up my online order was really easy as well as making a return from an online order. I mostly come here looking for clothes but I think I'll take a look at the other merchandise next time I go. However, they could have a better selection of dressy shoes and plus size clothes and the clearance racks could be more organized.”
“This place has clothing for all ages. What I like must is that they do alterations on-site. With a wedding, and a graduation coming all within a week of one another, I consider this place a 1 stop shop”
“Grade a awesome service! Truly a lifesaver because I forgot my belt and I live in South Carolina and they just happen to be where I could get my small truck in here and get me a new belt some new socks and a new shirt. The woman that helped me was very down to earth and extremely helpful, she definitely deserves a raise. A true token to the franchise she is!”
“I've always loved Hot topic ever since I discovered it the employees are always kind and I've even had a few decent conversations with them as well from my experience alone I would say this place deserves so much more than five stars!”
“We made a quick day trip to Waldorf and stopped by CitiTrend. My wife said, this CT store is the most organized and cleanest location she has visited. Also, she mentioned the customer service was top notch!”
10AM - 9PM
11110 Mall Cir, Waldorf“I visited this store the day before Thanksgiving to make a return and although the selection is sub par, I will say that the customer service has improved the past few months. I wanted to leave a review because I was impressed by Lavar’s efforts & patience. He not only assisted his colleagues at the checkout counter, he also helped with the removal of sensors from customers purchases who were ringing at the door, Simultaneously. It seemed that he was training them as well, I’ve worked retail before so I know it can be a lot especially during the holidays and prestocking for BF, but he never loss his patience or superior level of customer service. However, this store needs serious help with their clothing selection.”
“I had a fantastic experience with Hayat at Mercy’s store! She was super friendly, attentive, and knowledgeable. Her positive attitude made my shopping trip enjoyable and stress-free. Thanks to her, I left the store happy with my purchase.
Big thanks, Hayat – you’re the best!”
“My woman love the quality jeans that they have here, and she loves how they look and feel in her. I love how they hug that as just right. And I love pealing them off like the wrapper of a birthday gift....”
“The staff was VERY COURTEOUS, and greeted me upon entering the store even though I was just browsing to get an idea on products and prices, and were great to converse with regarding everything!!!”
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