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“Came in for an upgrade and had a very pleasant experience. The girl who helped me (I feel bad I don’t remember her name) spoke Russian, was very sweet and friendly. Answered all my questions and was very professional.”
“David was so helpful. We drove from the Towson store to get a specific color iPhone they have in stock at this location. They had the phone waiting for us, and got us in and out quickly. Thanks so much ?”
“We just left the Eldersburg store and Tyler assisted my husband and I. His customer service skills were excellent: he was very knowledgeable, thoroughly answered any question that we asked and was kind & patient throughout.
Great job, Tyler!!”
“Dayshawn was very pleasant, patient, and made a challenging decision easy. He was very knowledgeable of the options for the android versus iPhone.i stuck with android Samsung 24 love it!”
“Took my mom here for an upgrade from start to finish ALEX was very nice humble and down to earth. Got a bundle for my moms new phone a case, pop, and screen protector. Very quick and easy process. Very grateful for ALEX today.”
“Nice words?So I was at this location and randall'stown.And the person that helped me name is Hassan and he did a wonderful job of helping me.And I want to give him all the props I can on this sithat's good.I don't know that though”
10AM - 8PM
6400 G, Ridge Rd, Eldersburg
Mobile Phones
“I went into the ATT store with intentions to switch to a new provider. Kyle sat with me and went over all my concerns and I left with a iPhone 14 and very pleased. Kyle kept me with ATT, he’s a great value to your company”
“I came in to discuss an issue about SIM swap scam. I met Brandon and he was professional, courteous and answered all my questions. He guided thru a few steps that would cut down the risk but nothing is 100% full proof. I would recommend this office to anyone. Thank you Brandon.”
“The ATT field representative Ms Nicole was very informative, patient and polite! She was able to assist me with a new iPhone. I will definitely recommend her services!”
“Heidi thank u for always being a TOP NOTCH EMPLOYEE providing quality service on and off the phone. U really helped me make my Aunts gift excellent. Keep up the great work.”
10AM - 7PM
105 Painters Mill Rd, Owings Mills
Mobile Phones
“Alana the manager of the Owings Mills store gave me great service, is very patient and knowledgeable. She helped me out tremendously on giving me the phone help and knowledge.”
“Sunday, I received detailed information regarding how to manage my broken charger port on phone. The phone Tech on duty checked my phone and noticed the Charger Port was damaged. Instead of trying to sell me a new phone since it would take 10 days for a new charger port to arrive. The attendant looked up my account, found I carried insurance on my phone, which I forgot about. Attendant wrote down the number for me to call to file a claim. Upon calling to make a claim I will now receive a new updated phone byTuesday. Excellent service rendered. ???”
10AM - 7PM
4129 Patterson Ave, Baltimore
Mobile Phones
“Kevin and his co-worker ( name?...Brunette lady) were very professional and helpful. Unfortunately, even with Kevin's best effort, Boost Mobile is having problems, therefore I wasn't able to transfer my number to Cricket. It is what it is. Nonetheless, I would recommend this location.”
“I m visiting from Germany and had a chance to visit your store with the pleasure of having three young ladies who waited on me They all three of them helped each other as a team up sold me a watch which wasn't on my list at the time smiles. You have a good team in that store don't lose them they all three exceeded my expectations of customer service Thank you so much”
“I don't have to wait long in line, each time that i've paid my phone bill in there i was in n out n they were very friendly, i'm just speaking on my experiences there, i hope er1 else's experiences were good as mine”
“Reeks was an awesome rep! She was patient and understanding with the customers. I went to the store two days in a row to take care of an issue with my iphone(s). After the second day I got service activated. May the God I serve continue to be with you in whatever you do in you life.”
“He was very great to me he's a good cash kid to me and he treated me very well as anyone should when they go into a store to purchase something he was very very great and I very really like his extent that he gave me and his work and it's time that he spent with me telling me about the phone thank you and have a nice day write off thank you”
“I honestly don't know how to thank the employees of this store enough. They didn't sooo much time Ruth me. Their customer service went well beyond just providing me with service, they truly cared about my welfare and showed genuine concern. I am forever indebted to these employees. I highly recommend this store,”
“Thank you to Frank at the Owings Mills store. He helped us when our rewards certificates would not be accepted at the store. The certificate dates had to be extended even though they were not yet due. Frank was very patient and helped us resolve the situation.”
“I had a very pleasant visit at the 6864 Reisterstown Rd location at store#8144 the mobile expert Shaun B helped me .He was very pleasant he answered all my questions and fixed all my issues and concerns. He even went above and beyond and called customer service to fix a problem i wasn’t even aware of. I appreciate his excellent customer service skills you guys need more employees like Shaun !!!”
“The representative was patient and helpful! While I don't remember his name, I remember his exceptional! Keep up the great work!!! Your appreciation for your customers is evident - from the warm welcome to the check-out!”
“I picked up my new phone today at the Foundry Row Verizon Store. I had the most pleasant experience. I was first helped by Jasmine, who was informative with excellent customer service skills. Robin, one of the Managers, joined in with the transaction. I enjoyed our interaction. What a wonderful kind manager. And I can't forget to acknowledge Joel who added some humor and smiles. I would not hesitate to buy another phone from this location. I wasn't just another sale, I was listened to and heard.”
“i love this target! i really wish for the traffic this target gets that they would update it. the columbia target is the BEST with variety and choice, but clearly this is my neighborhood store so i'll go here. and this is a MUCH better target than the owings mills one. good target”
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“The hispanish guy he’s do great job all the time he ready to help peopleThis is the best store I visitedGracias for giving good costomer service to all you clients, keep in your mind sir to give more money on these pay this is to the owner.”