Ronald ( red hair) is the only person there I use for assistance , he gets it done right the 1st time. He the go to guy.
December 2023
Came in for an upgrade and had a very pleasant experience. The girl who helped me (I feel bad I don’t remember her name) spoke Russian, was very sweet and friendly. Answered all my questions and was very professional.
June 2023
My phone went completely dead. Kayla at Reisterstown tried multiple solutions without success. But, she went the extra mile(s) and called the Apple Store where she was walked through the necessary problem solving until my phone was restored perfectly. She was genuinely wanting to help and so patient. What a pleasure??