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9AM - 5PM
13711 Georgia Ave, Silver Spring
Banks
“I was extremely pleased with the customer service assistance I received at the Aspen Hill ESFCU from Service Representative, Zara Inglis-Charley. Zara was, attentive, and sensitive to my needs. I felt at ease expressing my interest in receiving assistance with applying for an auto loan. Zara offered excellent customer service. ?”
“Honestly, I really cannot express my pure gratitude for having Kevin Albertini from Sandy Spring Bank be my go to guy through this whole process. He was truly fighting tooth and nail to get everything accomplished. It was a long road of disappointments for my family before switching lenders and being referred to Kevin Albertini. And finally my family and I are 1st time homeowners. I hope to have him again when i purchase my 2nd home.”
“Rosalind helped me secure a line of credit and she was resourceful, professional, friendly and helpful. She kept me informed throughout the whole process and I had my line of credit in record time. Great experience!”
9AM - 5PM
23225 Stringtown Rd, Clarksburg
Banks
“I have been a member for 35 years and I have to say this is the best service I have had at the Credit Union. Michael Young has made sure that I was well taken care of.”
“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“My wife and I being first time homebuyers we were new to the entire house buying process. Max Guba with Sandy Spring Bank made the whole process a breeze and exciting! From the first phone call you can tell Max is filled with energy and has a smile, truly the definition of good customer service in my opinion. He was great to inform us of the current grant programs that are out there, because they go away quickly! Max was there to answer any questions you might have and walk you through each step of the loan process. You could call, text, or email, and you would get a response almost immediately. I would recommend reaching out to Sandy Spring Bank if you are looking to purchase a new home!”
“I got personalized care from Murtuza. He spent time listening to my concerns. He was able to resolve my problem in a professional and quick manner. I feel he is a welcomed new addition to Lafayette!”
“This Branch has always been accommodating to my needs. From the Branch Manager, the Teller's, and everyone in between, the Team here is a pleasant one to work with. Furthermore, they keep this place consistently clean.”
“Marsha and Singh were amazing! They solved the issues right away and they were very patient with my family. Their customer service is A+++. Thank you for your help!”
“I have worked with Thomas Morgan for the past 4 years, ever since I started a Mortgage Broker business, and he has been amazing to work with. Extremely knowledgeable and responsive, and never too busy to give great advice. If you are looking to purchase compliance documents, and also want someone who doesn't just stop at the sale, but will keep assisting/clarifying tough situational questions, look no further.”
“Dear Mr. Syed,I wanted to take a moment to express my sincere gratitude for the exceptional service provided by your company. My experience has been nothing short of great, and it’s thanks to your team’s professionalism, dedication, and expertise.I truly appreciate the personalized assistance and support throughout the loan process. It has made a significant difference in my financial journey. Your attention to detail and commitment to customer satisfaction are commendable.Thank you once again for making this experience a positive one. I am looking forward to a continued partnership with your company and wouldn’t hesitate to recommend your services to others.We are homeowners.”
9AM - 5PM
3200 Olney Sandy Spring Rd, Olney
Banks
“My recent visit went quite well. I was helped by Sophia, who greeted me with a warm, friendly smile. She was able to easily complete my transaction, and was even able to help me with my usual request for $2.00 bills. As a regular at the Olney branch, I've always found the staff to be most courteous, friendly and helpful.”
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
10AM - 4PM
12125 Veirs Mill Rd, Silver Spring
Banks
“I went to this branch to resolve a problem with my debit card. I was very well attended to by the manager, who resolved the problem and still spoke Portuguese. I'm sending all Brazilians there. Thanks!”
“very good bank and very good service and they respect each and every coustmer and help the loans very personally, one of the vice presidents name: Michael Benedict, who has 15 years or more experience in banking is really good and I had a wonderful experience with him on my commercial loan of more than 3 million $ and I highly recommend him . thanks for all the help OBA”
“It was easy and simple. Andy was wonderful to work with. He explained everything in the contract. He was extremely pleasant to work with and very professional. I will give him an A++++++”
“Came in right at 5 o’clock to get my name changed due to a recent marriage. One of the tellers, nice young man with dreads, was very courteous. Great customer service”
“Greetings. I would like to express how great your associate, Jakea Sultana is. She walked me through the steps of being a SECU Member and was very professional. My Wife has been a member of SECU for years and now I’m a member. Thanks again Jakea. Keep up the great work.Today, Jakea helped my Wife and I complete our Settlement purchase for our Home in Pennsylvania. She also took the time to cover my Credit Report and provided guidance on how I can continue improving my scores.Jakea demonstrates true customer service satisfaction. We always feel welcome and valued being members of Secu because of her quality work.”
9AM - 5PM
19215 Frederick Rd, Germantown
Banks
“Friendly and knowledgeable personnel. Very helpful. I had car my financed through them. Sherry Sekyere helped me with all my paperwork. She answered all my questions and made sure I undersood. Told me about options.It was a pleasant experience.”
10AM - 5PM
822 Rockville Pike, Rockville
Banks
“Annie Hung, business banker made my first Citi Bank experience absolutely phenomenal, her assistance with account opening, explaining all the account options was very educational, she is definitely an asset to the CitiBank organization, because of Annie I will recommend friends and family!!!”
“Hello ! I am Sean Hardman . I am rolling Out to find the best banks In all of the Rockville , Maryland Area of Montgomery County . as i come through the Rpockville area, I see this unique place. This is called PNC Bank . This place has a huge parkoing area surrounding rhe entire bank . It has only one front entrance facing the street to go into it . Inside has 6-8 Window tellers and Three management desks and the main office for the General managers that are made by appointments only . They used to have the Coffee and doughbuts there every frieday and saturdays But they stopped it months ago with no explanation ., When I thought it shpould make the customer feel more welcomeand at home there on its businest peeks . This place also has a Back Entrance too and a Empluee room and nabkk Vault tahis heavily with security . It has three drivethrough places on the left had side of the bank area for peope who do not go there that often to do business and are in a rush . The Window tellers and drive through tellers and managaement desks are The best Rockville ,Maryland has to offer you all there . They are Attentive , Prompt , Hard Working , Considerate , Helpful , Knowledgable , Engaging , Dedicated , Hospitable , And Freindly . I know thuings haven't been thesame in a evry long time because of the pandemic we all face in this day and agethat has put people on edge .Its Ruined Our Livelyhoods, Our freedoms , Our Civil Liberties , Bueinesses We Love To Do Business At And Have Fun At , It's Tuined our Ways Of Life , And Our Sanities . because we are all being run on Paranoia , Fear , Terror , Ignornace , and Hatred , And Division . But his is not who we are supposed to be . We are supposed to bea Land of Tolerance , OIpportunity , Freedom , Peace, Justice, and Good Wiill To Others . But sadly that is not the case . We nee to be more understanding and learn of each other n matter how different we are from one another . We need to become and should be Loyal and faithful patrons of banks , Stores, And Restaurants we oince loved and had fyun at once again to show this world we are better men than the ones who attacked us with this pandemic and overcome and conquer this great Evilwe all face . So come on down t the PNC Bank and get an experience I hope you all do not ever forget . I am sure they'll appreciate your business again . This Ends another edition to findng rhe bes banks oin the Rockville , Maryland Area Of Montgomery County Till we meet again in my next upocoming editions coming very soin near you . Good Luck, Happy Banking , And Be Safe Everyone !”
10AM - 4PM
11800 Rockville Pike, Rockville
Banks
“My name is Jose I work for one of the restaurants in Pike and Rose name Nada every time I come to this bank everyone always treat me with courtesy and respect specially Benite Amani she’s always very kind with me I will highly recommend this bank to everyone that wants to open an account.”
“This Branch has always been accommodating to my needs. From the Branch Manager, the Teller's, and everyone in between, the Team here is a pleasant one to work with. Furthermore, they keep this place consistently clean.”
8:30AM - 6PM
15830 Shady Grove Rd, Gaithersburg
Banks
“I had to drop into this location to tcb. I love that this bank has realistic hours. Most banks have the standard 9-5 and maybe Saturdays. However, here they have later hours and are even open on Sundays. Plenty of parking, I was greeted as I walked in. A lady came out and asked me what I needed, so I did. She immediately sat me down in one of the cubicles. She even offered water. I have never been offered water at a bank! Cool. Shortly after, the manager, Frankie, came to assist me. Very professional and efficient in handling my banking needs. Although I'm loyal to my credit union, I'll definitely reconsider maybe down the road. In the past, I've been at other locations where the service was bad. I def recommend this location.”
8:30AM - 5PM
108 Ellington Blvd, Gaithersburg
Banks
“Went in to Roll Over some 401Ks i had. The person at the front desk was helpful. I had a few questions that were answered and we got the transaction completed. I would go back with out a thought if i needed anything down the road.”
“The people in the branch are great. There are two outdoor ATMs. The one on the left has been out of service for months. It is the ATM that is closest and most convenient to me. I don’t understand why they can’t get a reliable ATM machine to help people not have to stand in long lines.”
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“Albina Ahmed relationship banker gave me a 5 star service she made opening my trust account easy and fast she need a bonus for her level of service she provided for me thanks have a bless one TRUIST”