Banks in Germantown, MD

27 locations found near Germantown
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“Friendly and knowledgeable personnel. Very helpful. I had car my financed through them. Sherry Sekyere helped me with all my paperwork. She answered all my questions and made sure I undersood. Told me about options.It was a pleasant experience.”

3.8 Good51 Reviews

“very good bank and very good service and they respect each and every coustmer and help the loans very personally, one of the vice presidents name: Michael Benedict, who has 15 years or more experience in banking is really good and I had a wonderful experience with him on my commercial loan of more than 3 million $ and I highly recommend him . thanks for all the help OBA”

4.7 Superb6 Reviews

“I've been a customer for 18 years and I love that Sandy Spring is a true community bank who knows and values their long-term customers. I find the online banking to be very user friendly and they have great options for student banking as well-- much better than the big national banks!”

3.7 Good11 Reviews

“I have had nothing but extremely positive experiences at this branch. The staff are friendly, respectful, and quite competent and knowledgeable. I have always been able to conduct my transactions here successfully.”

3.3 Good20 Reviews

“Let's talk about Claudia Z. Branch manager of Germantown MD. Absolutely the best professionalism the best definition of customer service, empathy, and caring of her job for Skypoint. I've been a member for years and happy to experience the one on one quality care and concern like it was over 10 years ago. She is the best!!!”

3 Average44 Reviews

“Chris Marr, Branch Banker, was very helpful with opening a new account. I had received terrible service with PNC over the phone but this local branch helped make it right! Thank you!”

3.2 Average22 Reviews

“I walked in and was greeted by the teller, after telling the teller what I had come in for she had me sit down with Marco Soto. He was amazing and I had a first class experience overall. Very patient, professional, good listener and super engaging. Got everything I needed done with no bumps. Thank you so much for an easy experience.”

3.3 Good16 Reviews

“Why not 5stars? There is a location near Hanover MD. My last experience- horrid! Simply never go there if time means something.Most recent was like 10stars. An example of banking under promising/overdelivering.Had two pending transactions in my checking- needed them to drop before posting. A lot to ask- but they were able to do it. Typically those need to post then you go through a chargeback situation.Anyway- 4stars and thank you.”

2.7 Average33 Reviews

“Wells Fargo is by far the most amazing bank I have banked with . They have really great customer service, this location in specific has a lot of Spanish speaker so that's always a plus for my mom , but overall in mostly all the locations they have someone to help her out and myself . The parking in this location is tight though , it can be hard to find parking if your in a rush . I like how they have two ATM drive thur. It's very convenient when you are in a rush and there's no parking . Overall they are a pretty good bank”

2.8 Average17 Reviews

“I have been banking here for some time and find the staff to be extremely friendly and helpful. I have needed a notary several times and there has always been one available. The bank itself is very nicely decorated, cheerful and bright. One time, I did have a question about trusts and estate accounts, and I felt that the person I spoke with was not knowledgeable. However, this is the case at many banks regarding this topic”

2.8 Average17 Reviews

“The people at this branch were so helpful and kind. I had a unique situation and they were able to provide a solution that worked. It took some time but the entire staff was friendly and so helpful. I am completely satisfied with the outcome. Couldn't ask for better service. Thank you to the entire Germantown staff.”

2.5 Average53 Reviews

“Came in right at 5 o’clock to get my name changed due to a recent marriage. One of the tellers, nice young man with dreads, was very courteous. Great customer service”

2.5 Average31 Reviews

“I wanted to express my sincere gratitude to Josh Hoffman for his positive attitude and genuine interest in my banking goals, he made the experience truly enjoyable.From the moment I stepped into the branch, Josh was friendly, professional, and incredibly helpful. He answered all of my questions in detail and made the entire process smooth and efficient.Thanks Josh”

2.4 Poor34 Reviews

“Big Shout out to Anjani Pachai- Jaigobin (Angie), She is great banker, Great customer oriented approach, If google have option of 10000 star rating she deserves it, She is helping me in HELOC and lots of other financial wellness she have made me aware. Effective and immediate in response and very great in explaining financial terms, in easy and understandable to person with zero finches background.”

2.3 Poor3 Reviews

“Friendly staff, excellent customer service. I always feel so welcomed and enjoy visiting this branch. The manager is very understanding and handles situations the best of his abilities, despite of the demanding customers.”

2.1 Poor13 Reviews

“Wells Fargo is by far the most amazing bank I have banked with . They have really great customer service, this location in specific has a lot of Spanish speaker so that's always a plus for my mom , but overall in mostly all the locations they have someone to help her out and myself . The parking in this location is tight though , it can be hard to find parking if your in a rush . I like how they have two ATM drive thur. It's very convenient when you are in a rush and there's no parking . Overall they are a pretty good bank”

1.3 Poor3 Reviews

“I usually hate going into banks nowadays because of horrible and slow service but Andrew helped change my mind today. He was so incredibly helpful and caring. Thanks for the great customer service today! Highly recommend you go see Andrew for all your banking needs!”

2.1 Poor50 Reviews

“Update 10.10.2020 - Spoke to Sam on the phone to ask for guidance on how to deposit money into my IRA account because my account doesn't allow Mobil deposit. I already knew that they are different td bank vs ameritrade. She replied "Its our sister company but we have nothing do with those accounts". Again, I stated that I know its not the same but could at least guide me to the right direction. She replied " call them". I asked would you by any chance know their main line since the office is closed and She replied "ugh I can Google it". She was just short, snarky, and probably not the best person to be answering phones. 1 star reduction for attitude.1st time I came was on a Saturday and nobody greeted or spoke with us for about 32 min. Then we left BUT this time Matt, the store manager, greeted me as soon as I walked in and sent my information to the Frederick location for my specific account. He helped me with my questions and was very nice!! Great save for the team Matt!!”

1.9 Poor23 Reviews

“I went to open an account with my husband and they were super friendly. They explain everything about the account and on top of that, they did not rush through the process. I was a banker for eight years and I know how a bank should be run. Thumbs up for me ?”

1.8 Poor23 Reviews

“This is the best credit union for banking and loans. Awesome rates and extremely helpful, fast, and friendly service members. If you are paying a horrible high rate on your vehicle - try refinancing with them. No cost to refi and the loan process online is easy. Great mortgage rates also.”

1.9 Poor54 Reviews

“I love this bank , the customer service is amazing all of the tellers are nice and friendly and they help each other to better help the customer. Being a manager for MCPS I notice team work and the tellers work as a team.Thank you! Germantown Capital One Bank Team.”

1.7 Poor35 Reviews

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