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November 2023
If caring for a deceased loved-one’s affairs, avoid this location! Even management doesn’t know what they’re doing when generating a cashier check or tracing account history. How is this branch even allowed to be open?
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November 2023
The worst chase bank I have ever been to. They are not at all informed about anything going on with bank. They probably need a new staff to clean up the mess.DO NOT GO TO THIS CHASE BRANCH.
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May 2023
The people at this branch were so helpful and kind. I had a unique situation and they were able to provide a solution that worked. It took some time but the entire staff was friendly and so helpful. I am completely satisfied with the outcome. Couldn't ask for better service. Thank you to the entire Germantown staff.
