Car Rental in Laurel, MD

10 locations found near Laurel

“What's the point of putting in a reservation for a class of vehicle, and the branch calling to confirm your reservation if they aren't going to have the vehicle you booked available when you arrive?

The young man who checked me in unknowningly attempted to charge me the same fee even though they didn't have the car class I needed. The manager did step in to reduce the bill to fit the class vehicle they had available. Forunately we were able to make the vehicle they had work for our trip and it was clean. Jake was also very helpful during the return process. Overall the branch staff were friendly and professional. I would rent from this branch again.”

3.8 Good184 Reviews

“The staff at this location are my favorite! I enjoy how are knowledgeable they're of each vehicle on the lot. Plus, how efficient they're in working together, not wasting time to get folks out of there! Applause to the management that assembled this team!”

3.3 Good129 Reviews

“Great experience! Online reservation was easy. Picking up the vehicle was an efficient process. Car was clean and ready to go. I stopped back in to add another driver with no problem. Employee tried to help me save on my rental, too.
I will definitely rent from this location again.”

3.2 Average105 Reviews

“This place always takes care of me. No matter how busy the lady at the front is always patient with customers and willing to explain everything so there are no surprises.”

3.6 Good49 Reviews

“Trish was very pleasant, and patient with me. The rental process for me was super smooth and easy. I called the reservation line to check availability and prepay. I was also given the opportunity to check in over the phone, which made the process at the location quick. I was there maybe 5-10 mins. Prices are reasonable!

Thank you!”

2.8 Average53 Reviews

“I decide to rent to from this location coz I live closer to Laurel now.My experience was great.The rep went above and beyond to get me in another car when i mentioned i am too tall to be put in the one he offered at 1st.The checking in process was smooth,will definitely visit again.”

3 Average28 Reviews

“Great experience, no problems at all. The Tesla Model 3 I rented came with all the appropriate adapters and was the nicest driving experience I've ever had.Automatic supercharger billing was very convenient and charging at home worked great too, given enough time.The only strange thing is that I wasn't able to book this reservation directly through Hertz's own website, while I could through a third party. This was no problem for me but should really be fixed for the benefit of other customers. On the Hertz website it always tells me no cars are available at this location, which is incorrect. The website overall is also quite buggy.”

2.2 Poor128 Reviews

“Visiting from out of town and my first Zipcar experience in DC area. The instructions to find the car are pretty detailed. App makes it very easy to make reservations. I did have trouble booking a one way trip so ended doing a round trip instead. I also couldn't figure out how to give the car to valet since I had to lock it. Other than that, it was convenient, easy and gave me a car for a half day to run errands. Very helpful to have in the city”

1.5 Poor68 Reviews

“Very nice Owner and company!!! Huge blessing to rent a car from this place. They let me use car over 2 months and unlimited miles when companies denied me. Also very low weekly rates as well. If you need a cheap used car rental please use this place. Let me use until I purchased car of my own! 5 stars all day!”

1.6 Poor27 Reviews

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