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March 2024
They dont answer the phone. They do t have the car you reserved. Hertz is a shame.
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February 2024
I’m at the laurel location for my reservation. They open at 8am. It’s 8:10am and no one is here to open. Very unreliable staff.Update: staff arrived 13 mins late with an attitude problem. Didn’t even greet us.Now they are saying they don’t have the Tesla we reserved.
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January 2024
Booked at 5am Saturday.. We Never got a call back nor did they left my husband on hold for a hour and store closed at 12pm sat so we did not get a rental NOOOOOW.. no one is picking up at 8:48am my reservation is at 9am once again no pick up