The customer service at the auto shop is atrocious. On multiple occasions they've not known about my appointment when I showed up and they didn't even apologize for dropping the ball. Very rude and unprofessional.
November 2023
I brought my Nissan Leaf in for routine maintenance. I also let them know that I would be going on a road trip. They did a full assessment and rotated the tires. The staff was really friendly and gave me a discount. I definitely recommend Criswell’s service department.
September 2023
I would avoid. They gave me a price for a new car by email to get me in but when I talked with them, the price went up.They told me there's a difference between the MSRP and the "Criswell price".Yea, there's also a difference between me buying a car from them and not buying a car from them.
At Criswell Nissan, "We're Driven By You!" Our family-owned Nissan dealership in Germantown, MD brings you amazing specials on new Nissan cars, trucks, and SUVs and the highest quality used cars. Take advantage of our Nissan service coupons and visit our state-of-the-art Service Center for your next oil change or auto repairs. Stop by our Nissan dealership near Gaithersburg, Rockville, and Frederick and find out why Germantown customers choose Criswell Nissan time and time again.
