The UPS Store #4427 in Gaithersburg is a locally owned and operated business offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Located near Quince Orchard High School directly behind McDonald's, it provides a top notch experience. The store is very clean with a pleasant atmosphere and polite, super-friendly employees who are helpful and kind. Customers report the best customer service and friendly employees compared to other area locations, with staff noted for being amazing, professional, and handling tasks with remarkable speed, clarity, and politeness. While UPS isn’t the cheapest shipping around, this store may have some of the best end-to-end service. The exceptional environment and genuine care from the team make for a seamless and enjoyable experience, incentivizing customers to return despite farther distances. It is considered the best post office around.
Excellent experience here. The counter sales clerk was on point, quickly taped the package and processed my return to Amazon within minutes.
Store is very organized and clean.
5/5
August 2025
Convenient, fast service. Clean and comfortable store.
July 2025
Top notch experience. Definitely service incentivizes me to use UPS, especially this location and major kudos to Dzaky for being amazing. UPS isn’t the cheapest shipping around, but they may have some of the best e2e service.
