FedEx Ground receives mixed reviews regarding its location and facilities, but consistently high praise for its staff and service. Customers report excellent, friendly, and helpful service from employees, who are described as personable, respectful, and skilled at problem-solving. Specific services like printing are noted for being quick and reasonably priced. However, the physical location has significant drawbacks. Parking is not plentiful and handicap spaces are noted as absent. A major point of criticism is the disgustingly dirty restroom. The self-service system for certain tasks is also disliked. The store does feature a convenient electric door. While many customers highlight fantastic experiences with the staff, the poor facility conditions lead some to prefer alternative locations.
FedEx has given me an estimated delivery window three days in a row, and each time claimed they could not deliver because no one was home. That is incorrect, and I was just informed they never attempted the delivery in the first place. Wasted a lot of my weekend waiting for a package they were never going to deliver.
September 2025
Delays. Don’t understand how a package can be on time traveling across the entire country from California, only to be stuck here for 4 days 20 miles away from my address.
August 2025
shipping damage, they dropped a hp z840 workstation computer
