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“The Only Rental Car Place for me. All the Staff Members here professional, attentive, and are very polite when you asked them questions. They even inspect the car a second time just to make sure everything is okay before they hand you the Keys, which is very reassuring because most rental car places don't do that. I highly recommend this Enterprise Location if you need to rent a car.”
“I am very happy with my experience at the Gaithersburg location! I was helped by Nour! It was my first time here as the enterprise location I initially went to gave me a car that was due for an oil change and was shaking a lot. I gave this location a call to see if they can swap out the car for me since the original location was further out. Without hesitation they invited me to come in and change it with no questions and gave me a car I was more comfortable with. Usually I spend an hour at enterprise getting set up with a car but I was ready to go in no time and drop off was a breeze. This will be my go-to location moving forward, thanks again Nour!”
“We were blown away by the quality of vehicle we were given based on what we were charged. We expected a base level Nissan Quest or Kia Sedona. What we were given was a brand-new Sienna hybrid! We were very comfortable on both our long and short trips while we were renting it. Thanks for treating us to such a luxury experience!”
“We were a bit apprehensive in renting a car from this location after reading the reviews. However, our experience was great! Sam was the attendant at pick up and he was very friendly and helpful. The van was clean and a newer model. No issues with drop off either. Darrel checked me out and he was very pleasant. Both the check-in and check-out were quick and easy. I will definitely use this AVIS branch again.”
“I had a wonderful experience. I haven’t rented from them in a few years. Everyone was pleasant and friendly. I will definitely go back the next time I need a rental.”
“Im a travel Nurse for 4 yrs and I've been to many rental cars all over Maryland, the service in Perry Prkwy is excellent! and the associates of this Hertz branch are nice and kind. They make rental experience worth it!”
“I’ve been coming to this business for quite sometime and would highly recommend! The owners were extremely flexible and had cars that suited various needs and budgets. It was exceptionally convenient and an easy process and the car was genuinely great! The cars were clean and in good condition as well. They do a thorough inspection with you before renting the car, so I found no issues and I will definitely be coming back here in the future!”
“The pickup process was simple and all the people involved were nice and professional. The car was in good condition and an easy ride!
Prices are fair and the return process easy as well.
I really can't understand the negative reviews.
Update after returning the car:
There was a slight hiccup with some additional cost being kept from my security deposit, but after contacting the support email it was sorted very quickly and without any problems.
Everyone I was in contact with was very helpful and professional - I can recommend Budget!”
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“Enterprise Truck Rental in Gaithersburg Maryland has the heavy duty vehicles you need to get the job done. I was able to rent a pickup truck the same day and the price and customer service was excellent. Give Enterprise a call and you will thank me later when you compare the price and the customer service.”