Car Rental in Rockville, MD

“All the staff are really helpful, but I specifically want to thank Segun for his patience, help and accommodations. I am the type of person who has anxiety about everything, asks a million questions, and i am very specific about things. Segun helped me each time I had a question or concern. He helped me swap out my rental when I was unsatisfied, and also accommodated my requests with a positive attitude. It is nice to go somewhere and people help put your mind at ease.Thank you Segun and the Rockville team.”

“From the booking to the return everything was so easy with this rental. We were able to make all of our choices on line ahead of time. When we went into pick up the car it was ready. When the woman took us outside to look over the car she also made sure we knew how to use everything connected with the car (opening the back, hooking our phone to the radio, etc). These may sound like little things but when you're driving in a car that's new to you the last thing you want is to be fiddling with buttons and getting frustrated. She was very friendly and very helpful. We were given a number we could call with any questions or problems. This office is always friendly, always helpful, and we are always happy with the cars we get from them.”

“This is the second time in the last coupe years I've needed to use Enterprise while getting a repair and I am very happy with how easy and convenient they made things. Specifically at this location, the manager Travis was awesome and his team went above and beyond to make things easier for me, helping me both before and after the repair! Yasmine was also helpful and went out of her way. Thank you to Travis, Elijah and the whole team! Our family appreciates it!!”

“One of the best experiences in car renting I’ve experienced thus far. The staff was understanding and explained what features I could add-on. The car itself was clean and in good standing. Will definitely be returning to this specific location for my car renting needs going forward! Thank you to the amazing team!”

“I’ve rented with enterprise before and typically never have issues. After my accident and having to deal with those unfortunate circumstances, it was refreshing to receive such great customer service from Kennedy. He was able to accommodate me immediately and I was very pleased with his great service. After having my car for about a week, I was having issues with the car and had to get it switched out. I called customer service multiple times over a span of 3-4 days, spoke with at least 4-5 different representatives, was given empty promises and never received a call back nor did I receive a different car. So I decided to call the enterprise where I initially received the rental and was helped by Kayla. Kayla was also extremely helpful. I was already really frustrated at this point due to the bad customer service I received when trying to get assistance with Enterprise’s customer service. Kayla was really understanding, composed, and proactive in getting me situated with a new rental. From that point on, I had the car for about 2 more weeks. Kayla and Kennedy really helped put me at ease while navigating through an already stressful situation with my car accident. I will be returning to this location any time I need to rent a car.”

“I've been coming here for a couple of years because I live in the city and I haven't had a car for a long time. I've rented various vehicles from this place including mid-size cars, to the smaller Toyota camrys of various years and colors, and even a cargo van. I needed the van last summer for when I was moving from o e apartment to another. I've never had any issue with the process of setting-up the reservation although I think the easiest way is to just call them. As for the vehicles themselves, the o es that I have rented are fairly late model cars. I think the van is from 2012. I actually noticed a new passenger van in their lot. My most recent rental was a pickup truck k. I had it for three days and it was a lot of fun. This place definitely has so e options and the cars are in decent shape and economical. I will keep coming here whenever the need arises, it's a no brainer!”

“I had a great experience today dealing with the staff there particularly Malcolm.this was my first time here at Drivewhip in obtaining a vehicle for Uber and Lyft driving.The staff there was very helpful and effective in terms of getting the best results for their customers.I am 72 years old and rented a lot of cars for Uber and Lyft driving but Drivewhip gave me the best customer service that I ever experienced . Malcolm along with the other staff there are definitely customer service professionals.Thankyou for a great experience.”

“Just wanted to express my appreciation for an excellent service.✅. I rented a car this past weekend. The customer attendant ( Mr G.) was very helpful and friendly?. He went above and beyond the call of duty to help me by allowing me to choose a car and providing a fast service when I returned the car. I appreciated the friendly and fast service and discount! ??Keep up the great service!??????Cheers!✌???‍ ”

“Customer Service I just want to thank Hernan Cruz for his outstanding customer service. I appreciate the information he provided regarding my vehicle. I felt no pressure to purchase any of the recommendations right away. I appreciate him searching for ways that he can reduce my total balance. It's important to me as a consumer to have a representative that is helpful and willing to go a little extra for the customers. Thank you for your service and continue doing a great job.”

“It's true what they say: you get what you pay for, however, it was nicer than expected. They allow 1-way rentals, and are much cheaper than any competition we saw. (4-days, flat price, no fee per mile). Truck cab very clean, truck box decently so. We had the F-350 chassis with a 16' box. Advertised as 6-10 mpg, we averaged 8.2 driving from Rockville to Indianapolis. *No cruise control*, and no lock for the back garage-type-door, but not a bad drive. Hope their business increases once this 'pandemic' goes away ...if it ever does.”

“Had a very pleasant experience renting from this branch. Desiree was friendly and super helpful and went above and beyond to fix the issue with my rental. Most of the time rental agents get agitated very fast especially on busy days and make you feel uncomfortable, but she was very helpful and respectful and made the rental experience go very smoothly.”

“Great Store! Been using this particular location since Day 1 with NextCar. Clean rides & Great Selections! Reasonable rates! Exceptional Customer Service & Support. Definitely recommend them.”