“Tushar was great! Honestly I was a terrible customer and didn’t pick up my phone in a timely manner. But Tushar was patient and helpful. Thank you again for your help!”
“Ingrid & James were awesome in porting over a business number to personal account and setting up new phones! Very patient and courteous. Highly recommend this store for all your wireless needs!”
“Tushar was amazing! He found new deals that I was not aware of and my experience was so much better that the competition that I am leaving. I am glad I came here!”
11AM - 6:30PM
8801 Baltimore National Park, Ellicott City“A huge THANK YOU to Tyzaya for the FABULOUS service today. Truly! After spending an eternity on the phone with 611 customer service, I was instructed to go to a store to complete my request. I arrived at this store today with documents in hand and after being greeted by several representatives (thank you!), I was initially told that they could not complete that service onsite. I was told that it was something that corporate did NOT allow them to do onsite. I would have to call the 611 customer service number...again! I was despondent. Thankfully Tyzaya asked me to take a seat so she could assist me with the issue. She was with me every step of the way and was so understanding. After 45+ combined minutes on hold, waiting, talking with different representatives on multiple phones, she finally helped me get my issue resolved. Can't believe it is finally DONE after all of the back and forth with the AT&T customer service line. THANK YOU Tyzaya and team!!!! Very friendly and helpful. Would highly recommend this location. Fabulous!!!”
10AM - 7PM
3229 Spartan Rd, Olney“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”
“I realy like Store they are profesional in repare and very resonable with the price i recomand any Onésimo wih any problem with any device for repape they fix my iPhone 12 Pro Max water damaged in One hour”
“Betel was very knowledgeable and very helpful in supporting my mother in law with her iPhone setup and data transfer. We really appreciate her expertise and kindness.”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
10AM - 8PM
18109 Town Center Dr, Olney“My father took me the AT&T store in Olney to add a phone to his account for me, so it was my first time there.
The girl who took care of us was awsome. She answered every question my father threw at her with a smile on her face.?
I changed from a android to an apple I phone and she made it a great experience.
Thanks for asking!!
She is a definate keeper!!”
9AM - 9PM
14613 Baltimore Ave, Laurel“Al Jackson was so kind to me. He took time in explaining many aspects of my phone to me.
Was patient and exemplifies what Verizon should be all the time. I have not had this experience in other stores especially the corporate stores .”
“I just wanted to say thank you for your excellent customer service. Steve was able to get my phones camera. He was very helpful and professional, thanks again for your support and experience!”
“very friendly people. I was about to get a 70 dollar unlimited plan for my family and I from Verizon. Then my friend Amin helped save money and I went with the 60 dollar 4 person unlimited plan. Plus they actually let me lower the price for accessories.”
“(Translated by Google) Here I pay my Verizon Bill and recharge Tigo to El Salvador I like this store they are very friendly and helpful.100% recommended(Original)Aquí pago mi Bill de verizon y hago recargas Tigo a El Salvador me gusta esta tienda son muy amables y serviciales.Recomendado 100%”
“Really appreciated the professional, kind, and thorough service provided by the owner. Needed a new iPhone 11 battery. Service was quick and without a hitch. Owner was nice enough to also provide a new screen protector. After shopping around for a good iPhone repair shop, I'm glad I decided to go with this shop services. Strongly recommend their services. Thank you!”
10AM - 8PM
14130 Baltimore Ave, Laurel“Worked with Aliayah, and she was very thorough and informative! She greeted me upon walking in and made sure that I was helped to the best of her ability. Thank you so much for your help, keep up the great work! I will definitely be visiting this location in the future! #CollectedConsciousMediaLLC”
10AM - 7PM
11925 Georgia Ave, Wheaton“DeDe was absolutely amazing! She helped me open up a new account because my daughter’s phone was hacked. She assisted me in getting her a new phone in order to keep my daughters information secure. DeDe went above and beyond. She demonstrated extreme patience, empathy and spent over an hour helping me. She contacted her manager to assist in the process to ensure that the situation was handled properly. I would HIGHLY Recommend DeDe !!!!!!!!!! Keep up the good work.Noemi”
“I came in yesterday looking to switch plans unsure if I could even do so, but Sanya went above and beyond! He was kind, accommodating, efficient, and understanding of my situation. He managed to everything I needed within a short period of time!”
“I've been picking up wish orders here lately and the guys that work here are just the nicest guys on the planet. They always seem to be helping someone as well, the store is almost never empty. I would 100% use them for other services just because of all the positive interactions I've had there.”
“I had the bad luck of losing my phone at a concert and needed a replacement. Xavier at AT&T in Columbia Mall was extremely helpful in setting me up with a new iPhone 14 and made it as smooth a transition as possible from the old phone to my new phone. His customer service was unmatched and reminded me why I keep my business with AT&T. Thanks again!”
9:30AM - 8PM
217 Main St, Laurel“This Bruno guy there is so experienced on phones. I have called customer service severally because l couldn't receive or send text messages from my phone, all to no avail. But within 3 minutes, he sorted out that problem”
10AM - 8PM
15428 New Hampshire Ave #9, Silver Spring“I had the pleasure of working with Jonathon this week. He was fantastic. My mothers phone wasn't that old (3 years) but she is. So the thought of buying a new phone and teaching her how to navigate was a little over whelming . She had a strange memory storage problem that me and my tech brother could not figure out, Jonathan persevered, and fixed it instead of trying to upsell us. I am a huge fan of Tmobile always have been and especially this week. Thank you, Jonathon! In addition, the store was very clean and a pleasant place to be. Again, thank you Jonathon you made her day.!”
10AM - 8PM
11160 Veirs Mill Rd Spc 9251, Wheaton“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“Ask for Dayanna!! She’s very pretty, nice & helpful.. great customer service all around, I came in to pay my bill & ended up leaving with a galaxy tablet!”
10AM - 8PM
349 Montrose Ave Ste 73-C & D, Laurel“This is an AMAZING T-Mobile location! I had the privilege of working with Associate Jonathan who went above and beyond to assist me with my T-Mobile phone. Jonathan patiently explained what was happening and also called a tech to assist! Now my phone is back working and I'm feeling great about this experience had to share!! Go see Jonathan and the rest of the team at this location it's a guarantee they will help! They all are awesome!”
10AM - 8PM
11229-A New Hampshire Ave, Silver Spring“I was in Silver Spring store white oak shopping center. Miss Marleni was the sale representative. She was very nice and kind. Mostly very respectful to her clients. She helped me and my two daughters. I highly recommend her store to the clients that want to have a nice and amazing services. She is a true super star.Nelly”
“I came to get my screen protector replaced. The rep who helped greeted me upon entry and I had a short wait. She then replaced my screen protector. She was fast, friendly, and smart.”
10AM - 8PM
11213-A New Hampshire Ave, Silver Spring“Reliable place. I went for the first time last Sunday and they really helped me out a ton. Was overall an excellent experience, very quick and great customer service.”
“I am very satisfied with Ahmad service
He is the best
He is friendly
He knows the job
He solved my all the problems
I was having issues for the last couple of days
Sushil mangal”