Walgreens has received mixed reviews, but many customers highlight the exceptional service provided by staff members. Shante is noted as a standout customer service associate, praised for her sweetness and professionalism. She went above and beyond to assist a customer with photo services, offering replacements and guidance on using the photo app. Other reviewers have also mentioned pleasant experiences at the pharmacy, with employees like Makiyah and Kiya recognized for their warmth and helpfulness. Despite some concerns about the pharmacy's hours, which have recently changed, many customers have found the store to be clean, organized, and well-kept. The pharmacy manager is described as responsive and competent, contributing to a generally positive atmosphere. Some customers express confusion over the low ratings, suggesting they may not reflect the actual service quality. Overall, Walgreens appears to be a reliable store with friendly staff dedicated to customer satisfaction.
Had a great experience this evening. The cashier Makiyah was so warm, inviting and kind which was exactly what I needed. I hope she gets a bonus or a raise because she is exactly what we all need in this world.
December 2023
I had no issue with the service at this pharmacy. I see all these horrible revue and wonder why? . The pharmacy manager is extremely responsive and very competent, all the others I dealt with are very courteous and friendly people. People who are writing bad reviews should be specific.
November 2022
Kiya helped me with my passport photo and was so kind and patient! She was super busy but made sure her customer service skills were on point!!