American Eagle & Aerie in Columbia, MD, is known for its high-quality jeans and trendy clothing that fits customers' lifestyles. The store creates a welcoming atmosphere, where shoppers can find stylish and comfortable outfits for any occasion. While many customers appreciate the helpfulness and professionalism of staff members like Aliza and Cliff, experiences can vary. Aliza has been highlighted for her patience and dedication, ensuring customers leave satisfied with their purchases. In contrast, some reviews mention issues with management, describing them as rude and dismissive. Despite these mixed experiences, Aerie is praised for its sweet and attentive staff, enhancing the overall shopping experience. Customers often leave with a smile, eager to return for their future clothing needs.
I visited this location on 11/18/25 and was helped by Joy. She was super sweet and very helpful. She knew where to find exactly what I was looking for and helped me figure out my size. 12/10 service.
December 2024
Jordan went above and beyond to help me find the item I needed in a rare size! Thank you, Jordan, for taking the time to search in the back and help make this Christmas extra special for me and family. 🌟
November 2024
The staff are so kind and helpful, especially Gloria ❤️
