Auto Repair in Charlotte Hall, MD

“Reliable work & affordable prices. I've had multiple vehicles inspected & repaired at First Choice, and I've never had an issue with any of them afterwards.”

“First time here and definitely had a good experience staff was very helpful they had what I needed and even let me bring my service dog along with me which technically should be allowed everywhere but some places are just not as friendly as others especially for the disabled kudos to Seymour keep up the good work”

“Great for Maryland state inspections, but I wouldn't use them to do repairs. I don't have anything personal but getting my car back after having a repair with a related part being broken just isn't my thing. Not saying they will go out of their way to break things, but it's a bit of an inconvenience.”

“Hey you guys! James here with another great review. Coming from NY, trust and loyalty are extremely hard to come by-especially when dealing with auto repair facilities. Well, this one surprised me in a very pleasant way. Check it out.Title: Exceptional Service from Start to Finish!Rating: ⭐⭐⭐⭐⭐I recently had the pleasure of visiting Southern Tire Auto Service in Charlotte Hall, MD, and I must say that my experience was nothing short of outstanding. From the moment I had the initial phone conversation with Ricky to discuss the issue with my car, to the incredible service provided by Tommy at the shop, I was thoroughly impressed.Upon calling Southern Tire, I was immediately greeted by Ricky, who exuded professionalism and a genuine willingness to help. He patiently listened to my concerns and provided expert advice, assuring me that I had come to the right place. His friendly demeanor instantly put me at ease, and I knew I was dealing with someone who genuinely cared about customer satisfaction.When I arrived at the shop, Tommy greeted me with a warm smile and quickly got to work assessing my vehicle. I went there because of a specific sound that my car was making. But I also had mentioned that maybe my brakes might need to be replace. Rather than using that as an opportunity to make a quick sale, Tommy surprised me by suggesting a thorough inspection before jumping to any conclusions. This level of integrity was truly refreshing, as many other places would have tried to upsell unnecessary services-especially in NY. ?During the inspection, Tommy meticulously examined the brakes and took the time to educate me about the specific brake lifetimes recommended by the manufacturer of my car. He also resolved the sound I initially came in for. It was some plate at the bottom of my car had come loose. But he patiently answered all my questions, providing clear and concise explanations that helped me understand the situation better and discussed my brakes. This level of transparency and willingness to share knowledge showcased their commitment to customer satisfaction and trust.Not only was the service top-notch, but the entire staff at Southern Tire exhibited a high level of professionalism and courtesy. The facility was clean, well-organized, and equipped with state-of-the-art tools and technology. It was evident that they take great pride in their work and strive to provide the best experience for their customers.The exceptional service I received at Southern Tire has earned my loyalty. Moving forward, I will not only be bringing all of my vehicles here, but I will also enthusiastically recommend Southern Tire to all my family and friends. Their dedication to customer service, integrity, and expertise sets them apart from the rest.Southern Tire Auto Service in Charlotte Hall, MD, deserves a perfect five-star rating. From Ricky's excellent phone conversation to Tommy's pleasant demeanor and informative approach, my experience with them was outstanding. They have proven themselves to be a trustworthy and reliable auto service center, and I am grateful for their expertise and commitment to customer satisfaction.”