{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Neremise,Stephanie and the young man jt gave exceptional customer service today and helped me with the dilemma I was having . I would recommend any and everyone to this store to purchase an item . Great customer service keep it up !! Thanks !!”
“Long over due review ! Last weekend I came in and Johanna was extremely nice she greeted me as soon as I walked in! Her customer service is above amazing ! Thank you so much !!”
“I went to this Verizon store today because I could not make it work while trying to switch from physical SIM to eSIM myself for two days. There was a short wait, then Israr fixed the problem and completed the switch for me patiently. He said I should have gone to the store for this kind of change. I don’t think it was too difficult for him to fix it. But it was a big relief for me. Now I can use one SIM domestically, the other for foreign travels. Very happy!”
“I am an active duty Soldier. I had a bad day yet walking into this Verizon store I was greeted and assisted by the most heroic Verizon representative I have met so far. Benjamin greatly ensured that my evening turned out great with the best Verizon customer service possibleI highly recommend this gentleman gets promoted immediately. And yet another reason I continue to keep my cell phone plan with Verizon. THANK YOU!!!!”
“Lauryn was extremely helpful and attentive while getting new phone purchased and set up. The manager Banky was terrible and was sitting down making the other employees multitask by helping multiple customers at once. Did not greet anyone.”
10:30AM - 9PM
1592 Annapolis Rd, Odenton
Mobile Phone Accessories
“They have a wide selection and their prices are the best in the area. They have such kind staff willing to help me get all I need. It's also very clean which is nice.”
“Xavi was awesome, he helped us out with all our accessories and was very sharp, pleasant and intellectual overall great service and definitely recommend asking for him when you visit the Arundel Mills location.”
“Alex is the representative who works Friday--Monday. He is very knowledgeable, thorough, courteous, and helpful. He is honest with a lot of integrity and good advice. I highly recommend him.”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
“My sales rep went above and beyond to assist us with our needs. He made sure to answer all our questions to the best of his ability, even told us about products we didn't know AT&T provided, such as Direct TV. All in all we were very pleased with the service.”
“Very nice employeeSpecially her name JuliaShe's very nice and intelligentMake sure u buy right one...Now on I will always ? ?Go to greenbelt cricket wireless storesNice service ever!!!!Hi recommend ☺️ ?”
“What a fantastic experience to have our visit to the Verizon store in Crofton, MD be taken care of by the in-store Customer Service Rep. by the name of "K. B." I was so frustrated before entering the store (having previously trying to reach Verizon Customer Service 8 times to handle our problem re.bank info). Thanks to K.B. He convinced us NOT to leave Verizon for our cell phone & landlines accounts.”
“On Feb 7, I visited the Verizon store in Laurel, MD, because my daughter’s (Cay) phone was displaying a solid ‘green screen’. Cay was in Louisiana (LA) on vacation with a non-operable phone.A pleasant saleslady (I didn’t get her name), served me. I shared the info and asked how can Cay get an immediate phone fix in LA. The saleslady proceeded with researching the issue and discovered this was a known issue. Since we had insurance Asurion was contacted.The Asurion operator, contacted the Apple store in LA for an appointment to get her phone fixed. The store didn’t have any appointments until the following week. The operator continued searching for a place that could do an immediate fix. She contacted uBreakiFix in LA. They had an opening and got her right in. Cay’s phone was fixed! The best part is because she had insurance, the cost was $0.A HUGE “Thank You” to the saleslady in Laurel, MD and the Asurion operator for working together for a VICTORIOUS ending!”
“Service to replace the screen took about 1 hour. Discount of $10 over another quote at competitor. Replaced the screen protector with a 30% discount at the same time.”
“Kendall was fantastic! Kendall acknowledge everyone promptly and did amazing job helping everyone at the same time to make sure we didn’t have to wait long . Kendall was extremely knowledgeable and personable. You can tell she takes her job seriously! I love my new phones ?. Kendall deserves a raise . The store has a great selections for the accessories as well.”
“I wanted to give my reviewDiana ticas!! was my agent she’s very patient and kind. Always helping others and giving amazing ideas.Is wonderful to know you have people like this in your team!!”
“Was upgrading a few phones and encountered a major issue on T-Mobile's end completely blocking one of our existing phone numbers from being able to be activated at all via e-sim or physical sim on any device. It was a very frustrating experience that nobody at T-Mobile (including technical support and engineers) could solve over 24 hours, and nearly caused us to walk away from over a decade with the carrier if not for the patience and service of Mr. Tevin Robertson at the store, who went above and beyond to try and help us solve the issue. Although the issue wasn't resolved 100%, I am giving the store high marks for having employees like him, and crediting him with salvaging the situation. My whole family was very impressed by his attitude, knowledge, and work ethic, and it would serve T-Mobile well to do everything in their power to keep him around.”
“The Ladies were very courteous. However, the issue with my Device (Voicemail) couldn't be re-established. Apparently, the system is constantly down and therefore I can't receive voice mails. I would like to have a Device that is fully functional, not partial. Yes, I'm old school and utilize this service. Please help!”
8:30AM - 8:30PM
2123 W Patapsco Ave, Baltimore
Mobile Phone Accessories
“Terrance at The Mall in Columbia AT&T location provided EXPERT service! I commend him for showing the utmost professionalism in helping me solve a problem finding a suitable upgrade to my old iPhone. It was one of the rare occasions that a rep was truly interested in prioritizing the customer's needs while still representing his company's products and services well!”
“My husband and I were ready to upgrade our outdated phones but still had a lot of questions and weren't ready for a higher bill. We walked in the store on a Thursday evening and talked to Thomas and Amon for about an hour. They let us ask every question under the sun with great patience and kindness. When we needed to think it over, they gave us their card and said they'd be happy to help us when we made our decision. We never once felt forced or pushed one way or another. We took 3 days to think it over and decided to upgrade to the s23+ and when we came back Thomas greeted us with the same care as before. They even reviewed our plans to figure out if the plans were best serving our needs. I could not recomend them more. Thank you again Thomas and Amon!!”
“Many thanks to Damian P who provided excellent customer service at this store on 12/19/23. He was able to answer all my questions, helped me purchase a new iPhone, and transferred data between multiple devices without any hassle. Great job!”
“To the guy who said the store looked closed maybe you caught them on a bad day. Kaenen took care of me and my wife. I couldn’t believe how easy it was. He even handled multiple groups of people coming in the door, answering questions quickly, if could be, and having them wait if could not. I was impressed by the Customer Service. After 30+ years in the service industry it feels good to have someone actually take care of you. Thanks man.”
“We had an unfortunate experience at the AT&T store inside the mall, so we came here to voice our concerns and get some issues resolved. Aleem (district manager) was a great listener and I have trust he will handle things at the other store. Brianna (store manager) helped sort things out on the technical side. They were both very nice and personable, and had us taken care of quickly. Thanks guys!”
“Had to upgrade my phone. Been with Boost Mobile for over 12 years just wish that would count for something on my upgrade prices. Gotta say I love my LG phones tho. Android for life.”
“Amazing patient and understanding staff I have been a customer for well over 6years and plan to continue to be one....well done for excellent above and beyond customer service ...thank you Sir with the awesome Beard...you rock”
“As soon as I walked in the door of the AT&T store, at Dobbin Center Rd. in Columbia, MD, I was greeted by Kenia. I was there to fix a problem and to buy some accessories. Kenia was friendly, knowledgeable, and helpful. She did not rush me. Everything I needed to do, was resolved, and even when I decided to change something last minute, Kenia was pleasant and said it was no problem at all. Her manager was great too. The store is easy to get in and out of, and there is parking available. I would recommend anyone to visit this AT&T location.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“WOW Don Is The Best! He Exceeded My Expectations. His Customer Service Skills Is On Point. I Didn't Know How To Transfer Everything Over From My Old Phone To My New Phone. He Stayed In That Store With Me Until Everything Was Excecuted. Most Importantly I Wanted My Notes To Transfer Over And He Tried Everything He Could. Notepad Didn't Transfer Over At The Store. When I Got Up This Morning My Notes Were There!! Thanks A Million Your The Best!!!”