Thomas was amazing, in and out. Bill, phone, plan issues, all taken care...quick! While the Waugh chapel location left us talking about Ryan Reynolds movies and mint. Thomas saved a family plan.Verizon, get Thomas a raise!
November 2023
Unbearable rudeness. The customer service employee knocked my phone off his desk in anger. Unacceptable customer service. I’d fire an employee for less.
September 2023
This is NOT a full-service location as advertisedCall before you go unless you have a bunch of free time!********IMPORTANT UPDATE:To be very fair, honest, and clear…the customer service at this location was AWESOME. However, the policy to advertise services not offered was aggravating at best.I hope this helps!
