“Phenomenal shop, just go. If you know know the value of a good fly shop, you’ll quickly realize this is a great one. If you don’t, you’ll quickly understand why this beats online retailers any day of the week. I used to work in a fly shop and I learned a ton. Service is clearly at the heart of this business. Will stop by every chance I get.Just go!!! Also their website is an incredible resource — check it out.”
“The only tennis store in the DMV I trust. They have it all, from the latest racquets, to expert stringers, and all of your necessary accessories. Above all, Jose and his team are customer oriented. The experience walking into tennis zone always feels personalized, fits your schedule and budget, and keeps you wanting to continue the relationship.”
“Excellent service, both customer wise and string job quality. Got four raquets already strung and plan to get more in the future.Prices are fair and turn around speed is FAST.”
“Picked up a sweet glove at the Arlington Little League Opening Day Ceremonies - but wasn't yet able to use it as I'm recovering from an injury. Moving around better now and began to break in my glove and found a defect. Eric went out of his way to help me out. Told me to email him some photos to save a trip out to him. Confirmed with me that he received them. Updated me a couple hours later that he sent them to the glove rep and was waiting to hear back. Got back to me same night that they were going to credit him for the glove and he had another waiting for me at the store. Probably some of the best follow up/follow-through customer service I've had in quite a long time. Thanks, Eric!”
“I visit the Road Runner Sports in Arlington, VA to replace my Brooks shoes, which were worn down completely. Mini, Travis and Kimberly (Fit Experts) greeted me with a friendly smile, professionalism, expertise and extremely prompt amazing service! They took the time with passion to educate me on how to choose the right fit and so many other aspects of excellent foot health. They also helped me come to a conclusion that the Glycerin 21's Brooks (at a great value price) are the most comfortable for my feet and also happens to be my favorite shoes ever. Their dedication to excellent customer education and service is second to none and reflects great credit upon themselves and the Road Runner Sports brand! They are the epitome of excellence and true professionalism! My overall rating undoubtedly is 5 stars without hesitating. Mini, Travis and Kimberly (Fit Experts) all deserve the biggest raises and recognition for their amazing friendly service and professionalism. Thanks Road Runner Sports for hiring these jewels of employees to represent your magnificent brand, who will undoubtedly cause it to flourish consistently!”
“Customer service was the best I've seen in a very long time. Every ody is friendly and personable. Cameron is a kind and knowledgeable salesman who isn't to pushy when trying to steer you towards the right bike.”
“I am very much an amateur bowler, and was gifted a personalized ball. My family said it was part of my Christmas present. Based on other reviews, I visited this shop. The three gentlemen were all very polite and professional. They were patient, offered suggestions and tips, and did not treat me like the novice I am. The work was professional, fast, and more than I was expecting. I am very happy with their work, and intend to be a repeat customer.”
“Chad was awesome. Guided me through all the options to consider when starting to increase your mileage per run. Had me test out various different fits, cushions, and supports. Shopping local was 1000% worth it here. Ask for Chad when coming in.”
11AM - 8PM
4238 Wilson Blvd Ste. 1235, Arlington“Amazing customer service experience with Christian. He was professional, attentive, friendly, and let me take my time. He is extremely knowledgeable on each type of shoe and insole, answering all my questions in detail. He wanted to find the best fit for me as much as I did! Best shoe purchase experience I’ve ever had.”
“I almost ordered the wrong cushions for my plates. Customer service was paying attention and helped me to make the correct purchase without having to miss my skate night. Amazing service and the shipping was super fast too.”
9AM - 3PM
10423 Armory Ave, Kensington“Sports Extra is great. Our company uses them for large scale custom printing projects for employee and customer apparel gifts, our safety vests and more. I have also used them for smaller personal custom team t shirt orders, etc. Always professional, quality work, good communication and they stick to the timelines they provide from the beginning. Highly recommend.”
“Chad helped us today and made my experience super easy! I came in asking for advice about flat feet and he worked with me to find the most supportive and comfortable pair. Super helpful and awesome experience!”
11AM - 8PM
2104 14th St NW, Washington“Nick was the most helpful, knowledge, and respectful sales person I’ve encountered! He was able to juggle several customers while still giving each one the care and attention needed for a successful visit. He definitely deserves a raise for his hard work and ability to aid the productivity of the store!”
11AM - 6PM
3025 M St NW, Washington“I came to the store right as they were closing and Kimberly and her manager were so kind to let me in to grab a few things. Our store in Philly recently closed, so I was so happy to find one in DC with lots of options and super helpful staff!”
“Amazing service. Fast, Friendly & Professional. They are extremely helpful and knowledgeable . They provide valuable insight to a variety of options. I have used them for close to 20 years and in a variety of different sports, leagues and work settings. They understand the community and your needs to have top quality and amazing products. Their custom design work is spot on. I highly recommend Lucians for any large or small group and in any profession or organization.”
“Big Shout Out For Wheaton Store Number 587 the manager Malo is the best... we have been going there for years and all the employees are the most helpful and kind for my son. The store is always so clean and organized.Nicole, Aby, Izzie,Jacob, SM, And Steven thank you so very much for all your help.”
10AM - 7PM
663 Main St, Laurel“Great card shop ... Value boxes and a good assortment of singles and other collectibles. The customer service was great sorry i cant remember your name but the guy that helped was super friendly and very helpful. I highly recommend you stop by and see for yourself”
“Went in there looking for a good running shoe, and the folks in there helped me out for over an hour, and we did eventually find the right shoe. Super awesome people.”
“This place offers cheaper prices for badminton rackets than online shopping. If you are going to visit his business to look at different rackets or other stuff, I suggest you to call first before going.”
“Nice place. Very helpful fitting two boys new to the sport. Prices better than Dick’s. Location is a bit…awkward. Fortunately Waze got us there and home. We will visit again.”
“My most recent visit to RnJ was yesterday. Francisco helped me pick out shoes. Maybe in part because I was the only customer in the store, it was absolutely beyond a doubt the best experience I've had buying shoes, and I'm wondering if it might have been my best experience buying *anything*.He listened as I told him about the knee pain I'd been having. After measuring my feet, he observed how my feet pronate when walking in socks. He brought out 3 shoes just for sizing, one too small, one too large, one just right. He observed my gait in a shoes chosen purely for their diagnostic value. He then observed my gait when wearing a sequence of shoes with progressively more support, until we settled on the perfect shoe.He listened to and answered every one of my many questions, like what's the deal with people walking and even running with soles so thin they're practically barefoot, what is the consequence of the two feet being a half a size different, what is the difference between Asics and Brooks, what if I wear orthotics with the shoes I was buying, what are the chances of my also finding a shoe in their "50% off" room that would work with my feet. What makes for a difficult or tedious customer interaction? And so on. I have a way of driving people nuts with incessant questions. This man's reserve of patience never bottomed out.This store was recommended to me about a decade ago by a physical therapist for obtaining good walking shoes to help a tendonitis that caused the inside of one foot to be red and swollen, and made every step painful. RnJ picked a shoe for me, and (hard to believe but true), in basically 24 hours the pain was gone, and whatever it was that caused it has been gone ever since.Over the years I had grown more and more lax about what shoes I wear, and lately was wearing Sketchers that I had found in a thrift store, that looked virtually new and were very comfortable. Plus, for a stupid reason, I had stopped alternating them with my good Brooks shoes. Knee swelling & pain a week or so ago were my wake up call. I went back to my Brooks from RnJ and the pain subsided. When it was gone completely, I went to buy new shoes. There was no question in the world which store I would go to.”
10AM - 7PM
3104 M St NW, Washington“The Patagonia store in Georgetown, Washington DC is located on M Street in the city’s most popular shopping district for luxury fashion. The store is 2 levels and divided by small sections to showcase different Patagonia product lines. The staff is friendly! The upstairs section features a large sale and clearance area of overstocked and out of season gear..! If you like Patagonia, be sure to stop in.”
“The manager went above and beyond to help me. The shoes I wanted were the last pair and had different sizes in the box. The manager ordered them from the warehouse and had it shipped free and also gave me a discount. Best customer service too!
Thank you! ?”
“After haven’t been to silver spring downtown area for awhile, glad to see some changes happened to the area including this new nike shop.This nike factory store is very spacious and has great selections, great value on discounted items.The shop looks pretty clean. But out side of 1 security guard and couple employees in the front, we didn’t really see other employees working on the floor. Since we didn’t need any service so cannot really comment on it.The store was very quiet, not too many customers inside when we were there. Great location, and convenient. Parking garage nearby.”
10AM - 9PM
8661 Colesville Rd Space B108, Silver Spring“I wish I knew the name of the associate who waited on me. Black man with thick dreads. Service was a 10 the entire time I was in the store. Very professional Very knowledgeable. Very helpful.”
“Really nice employees a women that sold me a jersey was really nice to me she even gave me and mu father a discount for half the price the jersey was 60 dollars but gave it to me for 28 dollars and the soccer cleats and soccer balls are really good quality reccomend buying from hereAnd other people that are complaining about how the employees are racist and the prices are based off your skin color and looks and they say they discriminate is not true these are lies and they say the prices are not how they really are in other stores the cleats that my brother has he bought it from this store there twice the price at nike so these are lies what people say”