8:30AM - 5:30PM
2200 Phelps Rd #101, Adelphi“Amazing help from Terrance! He went above and beyond by coming in on his day off to fix my shower. Not only was he quick and professional, but he also took the time to thoroughly explain the issue to prevent reoccurrences in the future, and he ensured everything was working before he left. Terrance's expertise and positive energy is what makes Avalon a great place to live!”
“OMG... MEGA SHOUT OUT TO TAYLOR DAVIS at the Barrett leasing office. This mega awesome individual helped me through the process of leasing an apartment and helping me every step of the way. The process was a bit stressful because I am currently overseas, and she ensured to keep up with my application. Thank you for your hardwork. This kind of dedication to the clients and prospects has me excited to move in. :)”
“I had nothing but positive experiences at Landmark. It is one of the best living options in college park and has better amenities than most of the other buildings. Great place to live”
10AM - 12AM
455 I St NW, Washington“I have to say Kim at the front desk was like superwoman, My daughter fell ill and needed an ambulance, and my wife and I are in New York, and this all took place at 2 am. Kim open the apartment and was able to open the door to her bedroom, made sure she was dressed ok to go to the hospital. Like I said Kim is fantastic and she put us at ease that she was taking care of everthing. You are lucky to have such a compassionate and caring person as Kim.”
“I've been a resident here for nearly 3 years, and I've had a very pleasant experience. The location is great, it's safe, and the service from the entire staff is great! A special shoutout to Hawo and Kendra, who are always so kind and go above and beyond to assist!”
“It has been great living here. LJ and Cal have made my life much easier throughout my time here. They are both super helpful and friendly, both willing to answer any questions or deal with any issues I’ve had!”
“I have to make this a five-star review, or it won’t show up to the front.
I decided not to renew my lease on the very first day of moving in - the sound proof in the ceiling is terrible. Just terrible. I hear my upstairs neighbors stomping into the bathroom every night. (He might just be walking.) The ceiling vibrates, and I’m jolted awake every time he uses the bathroom at night. I talked to other neighbors on different floors, and they said the same thing. Of course, the issue happens whenever your upstairs neighbors are home. I’m wearing noise-canceling headphones when they’re home, even to bed. No one should be paying this much rent for an apartment in which they can’t enjoy peace at home.
Also, the leasing office wasn’t up front about the RUBS when we signed the contract (we should’ve specifically asked). The trash fee and sewage fee fluctuate every month. We have a two-bedroom apartment and were paying about $100 just for sewage last month, ending up having to pay close to $400 (for two people) for utilities.
What a shame because the concierge and maintenance professionals do their job very, very well. Big shout out to Negeset and Maribel!”
“Was looking at living here. The facilities and amenities seem top-notched. Beautiful finishes and the roof top is spacious with tons of seating. It’s also located in a neighborhood with a plethora of dining and entertainment options.”
“I lived at "The KW" for 7 years, ending in January 2024. During this time, I lived in both the South (built in 2000's) and Historic (built in 1932 and 1935). Leasing agents will be happy to provide a tour of either, so I'll leave descriptions of apartments out. Suffice to say, there are a variety of floor plans and none (including the studios) are shabby. Some amenities of the building (indoor heated pool, sauna, gym) are truly top-notch. The rooftop grills could be much better; but the area warmers are a great touch for those those hanging on to the outdoor space until the cold becomes unfightable.What I want to focus on is the experience. The KW courtyard is among the prettiest in DC and provides its own welcome which didn't diminish during my stay. Once inside, the main lobby provides a fantastic display of Art Deco and contains an elevated mezzanine that often provided a comfortable (and very well decorated) meeting place for myself and neighbors.This brings me to an aspect of the KW which may appeal to many, and certainly did to me. There exists a true sense of community which will match your level of engagement. That engagement spans across KW hosted activities, as well as events conducted by the Residents Association. The initiator and facilitator of these relationship is often the in-building private club/bar. For the first time, I knew dozens of my neighbors instead of just a handful. Many friendships therein will persist.The staff is mostly friendly and courteous. A few stand out as exceptional, and I'm not likely to find their equivalent again: Giovanna (Desk), Lea (Desk), Michael (Desk), Anthony (Engineering), James (Club), and Vanessa (Management).There are some things to pay attention to. This is an old building on the Historic Side; and, while the bones are great, one issue plagued my stay. Our front bathroom would begin to develop an odor several times a week. It was not mild, and smelled like a sewer. Engineering was never able to remediate this despite multiple attempts. None of my neighbors had a similar issue, so I suppose I was just lucky.In the South Wing, there is an engineering issue where water will leak past the valves in the washing machines should there be a pressure drop in the system. This could occur with the briefest power failure. If caught, Engineering will race to everyone's apartment to see if the issue is presenting and pursue resolution. If uncaught, the washing machines will fill and begin to spill over. I once had flooding in my apartment from above due to this issue. If I didn't hear the water and turn off my valves manually, the flooding would have been that much worse. Some of my neighbors had this occur multiple times.In all, I highly recommend the KW for young (Historic Wing) and old. If you're a lifelong renter, rent stabilization with a young start will provide you a home in a fabulous building at a cost that's unheard of. If you want a home to age in place, you'll find a vibrant group of neighbors who are continuously organizing get-togethers and are genuine friends.I was in the middle, and figured my best move was to buy something. I did this, however, with my wife; and I met my wife at the KW Club when I was 46. Need I say more?”
“LJ did a phenomenal job of explaining the apartment complex. Her energy and enthusiasm was helpful in our decision to rent at this complex. After a full day of apartment hunting, she was a refreshing and and helpful agent.”
“The service team is truly amazing, they are all so lovely and so willing to help! Special shout out to david on the service tech team, he seriously knows his stuff and is the sweetest guy ever!”
“I usually do not write reviews, but Tyrelle at the leasing agency was one of the kindest and most professional interactions I have had with any agent throughout my house search throughout the DMV. I am grateful for coming across people like that.”
“The staff at The Clarendon is a true family-oriented team. There’s nothing like coming home after a long day at work and being received with a warm welcome every day when I walk through the lobby. I think it’s worth mentioning that while I don’t own any pets, its amusing and fun to watch other resident’s dogs go crazy for the concierges as if they’re reuniting with a long lost friend. It always brightens up my day!
Kudos to the whole team for always going the extra mile for my family, my guests and myself, but especially Shaukat and Grover whom I interact with nearly every single day.
Giving 5 stars for the quality life I’m able to have at The Clarendon.”
“My husband and I were looking for an apartment for our new family. We were absolutely drawn to 909 for the size of the apartments. They are SOO much bigger than other places we've looked. After we got the video of the apartment, I called them and LET ME TELL YOU!! Brittany was absolutely phenomenal and super knowledgeable on the phone. She was very thorough and answered every question I threw her way. 909 is so lucky to have her! Unfortunately the price was a little out of our budget :( but we'll definitely keep this place in mind. THANK YOU BRITTANY!! Hopefully the next place we move to will have staff as sweet as her.”
10AM - 6AM
2400 M St NW, Washington“The leasing staff is second to none. Not only was my agent professional, responsive and nice- she went out of her way to make my move a success. I feel very welcomed and know I made the right choice.”
“Absolutely the best managed corporate apartments I've ever lived in from Seattle, San Diego, and now DC Metro/North Virginia. The owning company is Equity and you will be paying them handsomely in rent, they do a fair job and the location is premier. However, the real 5 star review is for the local team at 2201 Wilson - Shaun, Thuraya, Krysten, Trent, Jose, and more. All my maintenance requests were done in 24hrs, with a note saying who completed it and what they did, then a follow up by the management team via a phone call. I had issues with my bank doing autopay through their corporate portal for rent and they worked with me so I never paid a penalty. The local team is 10/10. Strongly recommend, would rent again.”
“I have been staying here for the last 7 months and have become very friendly with the staff. Myra is very sweet and always has a smile on her face. I love that they are painting walls and cleaning carpets so the place stays looking nice.They also keep the place smell great. You would never know that there are many pets in the building from how great it smells and look.”
9AM - 6PM
331 N St NE, Washington“I am a tenant at the Press House located at 331 N. NE, Washington, DC. I have been here two years now and let me convey to you the wonderful job Marvin is doing.He always takes the time out to help the residents here at the Press House, especially the elderly and disable. In so much he goes beyond his duties to see if you are well taken care of as a resident at the Press House.No matter what he is doing he seems to assist you with any problem or issue you have. Moreover he has great patience and concern.He is a big cornerstone that makes the day to day operations here at the Press House run smoothly and efficiently. I would highly recommend Marvin for a pay raise and /or any higher position he can obtain I am sure he deserves it.Your SincerelyYusuf A. Rahman”
“The front desk staff is great and the building is fine.
The primary reason for rating 4 stars is Equity tried to raise my rent almost $400 after my lease ended. I was able to convince them to lower it a bit but the increase was still outrageous and I see available units listed on their site with the same floor plan as mine listed for less. They are price gouging me because they know I already live here and don’t want to move out which is a shameful money-grabbing tactic. There have been no changes since I moved in that warrant a rent increase anywhere near this large.
Edited review from 3 to 4 stars as a previous maintenance issue turned out to be a misunderstanding that was rectified quickly upon submitting a second request. The maintenance team has always been great, but I had initially thought the ownership was dropping the ball on replacing my hot water tank. It turned out it just wasn’t turned on correctly.”
“We have been living here for over two years and we love it a lot!
The management staff is excellent! Shea and Craig are truly awesome; I mean it! I enjoy having quick chats with them, and they are a big reason we renewed our lease here. The maintenance team is also fantastic and extremely professional. The environment itself is peaceful, clean, and well-maintained.
Room for Improvement/Cons:
The trash fee is too high, and the way we are charged seems arbitrary.
Rent is too high: I'm unsure of the algorithm or math used to determine the annual rent increase. It seems like rent will continue to increase until Jesus comes back.
The trash area is a health hazard. More can be done to improve that area.
Package theft: While it’s not the management’s fault, it is a problem with certain ghetto individuals who were not raised well and are probably used to government handovers. Management does its best to resolve these matters.
Bathroom fans: Consider installing bathroom fans for ventilation since there are no bathroom windows.
Homeless people in the building: This was an issue, but management took it seriously and made efforts to improve the situation. I haven't encountered homeless individuals in the building recently.
Pros: Everything else you can think of!
Things to Remember:
Every place you move to has its good and bad side. It doesn’t matter how much you pay; it's a part of life and existence. Learn to deal with it and be grateful.
Remember the golden rule: "Do unto others as you would have them do unto you" (Matthew 7:12). You don’t need to be a Christian to understand the importance of this rule. If you mistreat management staff and are disrespectful, you shouldn't expect them to be nice to you. Don’t come here complaining! Management staff are people with feelings. Paying high rent doesn’t give you the right to disrespect others.
Always provide constructive criticism that can help management make meaningful improvements for everyone’s benefit at Mosaic. If Craig takes an hour to get back to you, there is no reason to post negative comments. It’s unproductive and childish. Approach Craig and get your issue resolved. This is just an example!
I have read some reviews about negative experiences with Craig, but I give him grace. He is an outstanding person and an excellent listener. I appreciate his humor and smile. While I respect your individual experiences, I must say that Craig is excellent. He goes above and beyond to help and is both professional and relatable. Sometimes renters here have unreasonable expectations, and it’s important to reflect on what might not have gone well and provide constructive feedback to management, respectfully. Let’s learn to give everyone some grace.
Remember that, as much as you hold the management staff accountable for your experience here, you should also hold yourself accountable for your experience. If you don’t clean your apartment and have a factory of roaches, you should not be posting nasty comments. Obviously you have caused that problem yourself. This is an example again! LOL
If you decide to move to Mosaic, you have made the right decision! As long as you can afford the rent payments, you’re good to go. I wish you all the best and many thanks to the management staff for all your support and time! You are all amazing! Keep it going!”
“Have nothing but great things to say about the apartment complex, facilities, and leasing team at The Chase. We had our tour last year with Jonathan. He’s truly one of the best. He was very patient, knowledgable, enthusiastic, professional, and just an overall asset to the leasing team. He made our tour enjoyable and ultimately led to us signing and being here almost 2 years now. The building is convenient due to the metro being literally at your front door step giving you access to the city and all it has to offer. The market downstairs is phenomenal with many food and drink options. The Alamo theater is down the block which is also a plus if you are a movie goer. There’s a nice walking trail that leads to a few breweries in the case you wanted to go for a jog/walk and catch a craft beer on your way back. Overall The Chase is a great place with all the convenience one could ask for.”
9AM - 6PM
800 P St NW, Washington“4 Corners entertainment/comedy was such a righteous event for an apartment complex. I seriously laughed my a$$ off. [More than at Underground Comedy (sorry Hotbed , still love ya tho]”
10AM - 6PM
1210 Massachusetts Ave NW, Washington“I don't usually write reviews but I can't stress enough how awesome this leasing team is! After calling what seemed like a million buildings, 1210 Mass was the only building that offered the lease terms I was looking for in the exact location I was looking for. Darius and Faren went above and beyond to help me get approved and moved in and I can't thank them enough for all their help. Rest assured you will be working with people who truly care for you!”
9AM - 5PM
900 7th St SW, Washington“Dear CeCe and the Banks family,
Thank you so much for all the fun activities you do for us and for bringing the building together and helping create new friendships. So many creative projects you do for us are greatly appreciated. Everyone who is part of this awesome building, from the lovely ladies who keep the building looking great, is there. The maintenance team, the Front desk crew, and of course the office ninjas with their big smiles. I don't get to say it to you directly as much as I would like to, so I wanted to make sure to thank everything. The BBQ battle gift baskets were awesome.
You bring smiles every day and your kindness and generosity are boundless. You put so much time into the happiness of your tenants that it goes above and beyond. I should know, that whenever you create and host these mixers for the building you're always the first one here and the last one out. I know that is not easy and when you have a team that is cohesive and works like family it projects that same energy to all those who are blessed to be around it.”
“This is a wonderful apartment community. The entire team is made up of professional people who truly care about their residents. I have lived here for over a year and it is immaculately clean, quiet at night, and best of all, no smell of weed anywhere, as it is a nonsmoking community. After a day spent out anywhere else in this city, that is very refreshing.They are very responsive and friendly and maintenance is prompt. The one con is the freight elevator- it is out of order around 50% of the time. If I were healthy, I would just use the stairs, but as I can’t right now, the slow wait times is the only down side.If you are a respectful, considerate adult, you would be very pleased if you chose cathedral commons as your home. It is truly an oasis of calm in this city.Update 2/2024They fixed the elevator and now with 2 in service, they are very quick. This is an amazing staff and a wonderful place to live.”
8:30AM - 5:30PM
9701 Summit Cir, Largo“The experience has been great so far. The staff is helpful and informative. I had some minor miscommunications mostly on my part. Compared to previous experience this process was so much more organized.”
“I love Union on Queen! I’ve been living here for a few years and I love the ambiance of the building. The manager puts together amazing events for residents, especially the Saint Patrick’s day event! Very kind, warm, and welcoming staff!”
“I’m a former resident of the Beacon and their staff has always been top tier. Since I’ve left I spend a lot of time at the reception desk while visiting my old friends that still reside there. Rahel has been beyond accommodating for my almost daily visits. Always smiling (even when I can tell she’s busy). She’s the Michael Jordan of concierge’s and I’m pretty sure she will be running the company soon.”
“Overall, The Edition is not terrible. There are things that could be improved for sure but I had no real issues. I live on the first floor and never had any pest issues, no mice or roaches. We had ants but that's what happens when you live on the first floor and it rains. They are quick to fix it for us tho. The pool is really nice, we loved it during the summer. The only issues that I really had was that my unit CONSTANTLY smelled like Marijuana from people in other units smoking 24/7 and it flows thru the vents to my unit. Also, people in the parking garage drive like it is NASCAR, it's ridiculous really. I have been here a year and only recently have a started to notice that noise can be an issue. It seems like someone moved in recently and they are always screaming and yelling in the first floor hallway at all hours of the night on the weekends. I don't know if management is aware of this but it's wild.”
“I have been living here for almost a year. I don't have anything to complain about. Very clean place. Management are nice people. The staff are very nice, friendly and hard working. Maintenance thank you so much for being there for me. You guys are number one. Roach are everywhere in PG apartment. We ourselves have to try and keep our apartment clean from not having Roaches. Thank all the staff at Campus Gardens for keeping our environment cleaned. I really appreciate you all. May God continue guide and protect each and every one of our.??❤️”