Apartments in College Park, MD

“I had nothing but positive experiences at Landmark. It is one of the best living options in college park and has better amenities than most of the other buildings. Great place to live”

“It is a great apartment. The staff is very good. It is well maintained. There should be coffee and milk in the common area. Overall, it is a nice experience living here.”

“It’s a cool lil starter pack other than the roaches. Just get so raid traps/ keep your crib clean and they’ll go away. The water also cuts off but it’s not too bad so yeah”

“I have had the best experience living here. Super convenient as a student. The management has always been attentive to any concerns and resolves issues quickly. Apartments are nice and kept very clean.”

“Living at the varsity is pretty cool. The amenities are nice, and as a UMD student the location of the apartment is perfect. Really glad I choose the Varsity, the staff is also really great with helping me with anything I need help with in a timely manner. Shoutout to Alvin and Sean, he’s the one who helped me do all my paperwork and move into my apartment, he made everything so easy. Definitely choosing this apartment again next year.”

“I moved in just over a week ago and, so far, I've had a relatively positive experience. Amaydis and the rest of the front office staff are always super helpful and are eager to help me with any questions!However, I would expect the pathways and the grounds around the building to be safer to walk around with your dog. Lately the door leading outside from the third floor has had glass shards ranging from big to small along the pathway and even leading into the grass.I haven't had the pleasure of dealing with the guest parking situation as of yet, but the towing is pretty brutal. They will tow if you do not have your parking permit in the window and have seen it happen already.All in all, the community is relatively secluded, and I feel safe living here despite the fact that it's College Park.Will continue to keep this review updated on my experiences moving forward.”

“The place is awesome but the people who work there are even better. Deandre Henderson is the director, he is very professional and makes time for you. Customer service is hard to find these days but they go out of their way to assist people. Scale of 1-10 my experience is and 11”

“I use Zipcar every few months to visit a disabled friend who lives an hour away from me and to take her out for dinner/shopping. I live close to my job and don't need a car for other reasons; Zipcar is expensive but affordable for occasional use. The problem is that there has been a downturn in my experience as a customer over the last several months. It is nothing extreme and I am not one to complain but it has included the following: -several months back there was an empty package of a single pack female intimate wipe(such as might be used before sex) in the back seat of the car. The car was otherwise generally clean and in good shape. I picked up and discarded the wrapper, which I found on collecting my bag from the back seat floor near it, and recall feeling disgusted because there was no place near to wash my hands. But I needed to clean out that trash lest the next person see it with me being the last user of the car. I didn't report it because it was impossible to know who put it there- one trip ago or three trips ago. I believe it was initially under the seat and I didn't spot it myself right away. So I didn't want to pin default blame on the person before me. My last two trips the car has been fine, but the experience of adding gas was unpleasant because the system that has been in place for years doesn't work anymore. The last two trips entering my gas number and odometer would not activate the pump and I had to wait several minutes on hold. These trips were months apart; this past weekend the customer service line described it as a kind of unusual event, but it happened the same way twice in a row- you have to wait on hold while standing near the gas pump and then enter a number they give you on the phone in place of your own gas number on your member card. To make the experience on May 12th worse, I waited so long at the pump that I had to leave to meet my friend on time and come back to repeat the process getting gas later in the evening. In frustration at the hold time, I was looking for a more specific number to call on gas issues and found what seemed to be just that on the back of the gas card- labeled generally as a number for help with gas issues. The person who took the call asked my account number. I gave them my member number along with my gas number, which is just the member number without the last digit. They seemed confused. They asked again for the account number. It turned out they wanted the long credit card style number from the front of the card. Finally they said I should talk to my supervisor and I had to explain to them that I don't work for Zipcar-- they had never asked me if I did at the start of the call. They ended up transferring me back to the line where I had previously been on hold, and I ultimately ended the call and left the gas station. Why would the phone number on the gas cards that all members use on every trip-- that is not labeled as an employees only helpline -- lead to a call center where workers aren't trained to even ask whether it's an employee or a member calling? And since there is clearly an ongoing problem with gas numbers for customers, why is there no communication about it? The substitute number could have been provided to me via the app automatically rather than being called in on a busy line, and it keeps happening. So in a nutshell-- it should be possible to report issues with the car without fearing that blame will be cast automatically on the person before you- fear about unjust reporting could actually lead to underreporting of issues. And there should be encouragement for customers who take the time to add gas, not a system that stops working for months with no explanation and no apology. Furthermore, a gas helpline that is employees-only but not labeled as such contributes to the time loss and frustration- plus while not rude, this is not a great helpline in terms of customer facing demeanor.”