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“Their customer service has been above and beyond !! They are very hands on in their efforts to making the process as smooth as possible. I’d give them a ten out of ten and must recommend if anyone needs a quick pay day loan. #Gratitude
My clerks in particular were: Alex, Joanna”
“I want to express what a wonderful Bank First Horizons on Vets Blvd Metairie LA is, I stress so easily and have the comfort of the staff, in general Charlene, Jaye, Logan, Mark and all others. They are my family. I truly love that bank and location. Thank you so much to all of you!!!!!! I truly appreciate you!!!!!! M. Anna Turner of MS.”
“Love banking with Fidelity. Especially the branch in Kenner on Williams blvd. I’m always greeted with a smile and there’s hardly ever a wait. They are very efficient and eager to help with any issue.”
8AM - 4PM
4401 W Napoleon Ave, Metairie
Banks
“My experience with NOFFCU was very pleasurable. The loan department was very professional and kind. My process was made simple and everything was handled in a timely manner. They were prompt and honest in getting my financial needs met. Thank You Racquelle LaCoste and staff at NOFFCU.”
“Tommy was able to make every step concise and understandable. We were doing a construction loan and he made the process very easy. The email communication was definitely preferred since I work banker hours as well and it's hard for me to physically come to a local branch.”
“This branch is absolutely the best. The Manager, Andy solves all my personal and business account problems. Everyone is so professional, courteous, and extremely polite. The entire staff AMAZING!!”
“JaNae was very informative and knowledgeable about every inquiry I had. She help me up a business account and made sure I understood every aspect of it. Definitely look forward to doing business with fidelity.”
“The staff at this location is very professional, very helpful and exceptional service with all customers. I been banking with branch for years. This one of my bright ? Ms . Alyssa. I love coming to my bank at this location.”
“From my very first talk with Alex, I was impressed by his knowledge and willingness to guide me through each step of the process. He made the entire process smooth and stress free. He went above and beyond to even find me the best quotes on insurance when purchasing my home. I will definitely recommend him to family and friends who are in need of a loan in the future.”
“Applied for a mortgage with them and the whole process was smooth. Communication was constant and everything was explained to me thoroughly each step of the way. The mortgage loan personnel, Chris Brinson, was excellent.”
8:30AM - 4:30PM
2200 Tulane Ave, New Orleans
Banks
“I have been in this credit union over 10 years and I e never ever had any issues. The best thing they did was open up on Tulane I love them all..lobby always clean and full of love when you enter.. but my favorite is Sharon she’s been the same since day 1..and I can’t forget the live tellers and the security guard all of you a job well done!”
9AM - 4PM
12269 US-90, Luling
Banks
“I am definitely enjoying banking at Capital One Bank. I only came through the ATM here but it was clean outside and the ATM was working and it was fast and easy.”
“I would like to commend Brittany Johnson for providing excellent customer service for an issue I needed assistance with. She responded to the communication I sent with an open ear and a very detailed quick response.”
“The customer service is the best ever . I’m out of State I spoke with Ms. Theresa on 08/09/2023 I don’t know her last name and I don’t know if that’s how she spells her first name either. When I tell you about patience and respectful, she has it all. God bless her!!”
“Capital One Bank is a 21ST Bank. I am excited to be a new customer. The employees are very Courteous, professional, & helpful. the lobby is comfortable. & I was in &out in no time. Check them out!”
“Ms. Michelle alone made my process less stressful just being able to communicate with her and her knowledge made it go even more smoothly. I look forward to working with her again in the future.”
“I love Fidelity Bank on Carondelet. The tellers are the BEST. Very helpful, informative and always polite. Blair and Kim are professional, expedient and executing service with a smile. I would recommend Fidelity bank to anyone.”
“I have been a customer of Metairie Bank located at 701 Metairie Road since 1998. They are the best bank I have ever had the pleasure of banking with. The personal services are outstanding, they treat my accounts with diligence and alert me on occasion to verify any unusual activity. It is nice to feel like a valued customer and not a number. And no I am not rich, just an average depositor. Thank you Metaire Bank.”
“Wanted to give a shout out to the staff and branch manager of Fidelity Bank Uptown Carrollton. I am a business owner and visit that branch aon average once a week. All staff members are always very polite and accommodating to my needs. Very few times I have issues that are normally my fault. A quick call to the branch manager and the matter is handle with speed and accuracy, even if the issue is outside her branch. I would highly recommend Fidelity Bank for all your banking needs especially the Uptown branch.”
“I was having trouble wirh my account and came to the branch in Harvey for help.Jeremy was very professional and patient, he made my day. I will recommend all my friends and family bring their business to GNO.”
“I came into this branch a few days ago and was helped by Wyako Lindsey. She went above and beyond to help me and made absolute sure my problem was taken care of. Her customer service was top tier which is very rare these days. I was super pleased and thankful.”
“This location is always quick and staff is super friendly. I had the pleasure of dealing with Mason on 8/28/23 and it was about 30 minutes before closing. Mason was super nice and helpful and even provided me with new information that was a huge help to me. I usually don't like going in the branch but this location i have always had a good experience with.”
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“Ms Jackie Bryant, my banker is amazing. I love when I walk into the bank she is always there with a warm inviting smiling face, I love that I don’t walk in feeling like a stranger. She is there to help and answer any questions that I may have whether in person are on the phone. I recommend her to anyone looking for a new banking family. I took some of her business cards to make sure I give them out. She has definitely made my transition from one bank to another an easy process we move both our personal and business banking to fidelity bank because of Ms Jackie Bryant, Louisiana and I am forever grateful for her. So thank you so much for everything you do for myself and my family, and also my small local business.”