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January 2024
Had appointment first thing in the morning for oil change, it was so fast I decided to rotate the tires too and was literally in and out within a hour. Nice staff
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January 2024
I took my car in for new tires and the entire process was great. The parts department was easy to work with when pre-ordering the tires and the service department was quick when installing them. Everyone there was easy to talk to, kind, and helpful. I will return to VW of Lake Charles for servicing in the future!
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December 2023
Experience was very good. Our salesman “G” was awesome. He was very knowledgeable of the vehicle we were buying and thorough at showing us all features the the vehicle had to offer. If your in the market for a VW I highly recommend Volkswagen of Lake Charles