Eric in service was amazing. My wife and I were traveling on vacation and my Silverado 3500 diesel had an emission code and Eric was able to get us in and out the same day. Thanks to the entire staff for great customer service and understanding our situation.
January 2024
Was a wonderful experience. Bought a 2021 Chrysler Pacifica, loaded. We love it. Has all the bells and whistles. Never had a vehicle this nice. Clayton went above and beyond to get me this car. I appreciate and acknowledge him. He was the best salesman I've ever had. Royal Oak Chevrolet, The ROC is the best.
January 2024
They were ready for me when I arrived. They were courteous and efficient. I had a discount mail ad for battery installation which was immediately accepted. Service was immediate. My bill was certainly reasonable. I will return for more great service .
Here at The Rock-Royal Oaks Chevrolet in Paducah, KY we work hard to be the best dealer for the people around. We have a staff that is trained to take the customer's needs into consideration and not just hear but really listen and not only find the perfect vehicle for you, but also get the perfect plan together to be heading in the right direction for you to be driving off our lot in a nicer, newer car with a smile on your face. We walk you through the process the entire way and keep you updated, because we work for you and our goal is for you to be treated with all the respect and make sure you're happy with your experience. Most importantly we want our customers to understand that we don't sell cars, we help our customers buy cars.
